Designing Technology to Grow the Game
Welcome to BRS Golf, a leading provider of innovative technology solutions designed to grow the game of golf. Our company is proud to serve thousands of golf clubs like yours, offering a range of products that simplify club operations and enhance the membership experience. With an unwavering commitment to customer success and a passion for pioneering new solutions, BRS Golf is the trusted partner for golf clubs across the globe.
Our Products and Services
At BRS Golf, we specialise in developing and implementing technology that streamlines golf club operations and elevates the member experience. Our extensive product portfolio includes:
1. *Point-of-Sale*: Our advanced point-of-sale system is designed to optimise your club's retail operations, allowing for seamless transaction processing, inventory management, and customer relationship management.
2. *Tee Sheet*: With the world's #1 tee sheet system, managing tee time reservations has never been easier. Trusted by more than 3,500 golf clubs across 14 countries, our tee sheet system simplifies the booking process and maximises course utilisation.
3. *Member Booking*: Our member booking platform empowers your club's members to easily book tee times, view competition schedules, and manage their golfing activities.
4. *Memberships*: Effortlessly manage your club's membership base with our comprehensive membership management system. From new member sign-ups to renewals and communications, our platform simplifies the membership experience.
5. *Flexible Memberships*: Cater to the diverse needs of your membership with our flexible membership options. Create customised membership packages tailored to your members' preferences and golfing habits.
6. *Payments*: Our secure payment processing system supports a variety of payment methods, making transactions seamless and convenient for both members and staff.
7. *Visitor Booking*: Boost revenue and attract more golfers to your course with our visitor booking platform. Integrated with the GolfNow tee time distribution platform and Sky Sports, our system exposes your course to a wider audience.
8. *Competitions and Handicapping*: Simplify competition management and handicap tracking with our powerful tools that automate the process and ensure compliance with golfing regulations.
9. *Marketing Services*: Boost your club's exposure and attract new members with our marketing services, including targeted email campaigns, social media management, and SEO-optimised club websites.
10. *Club Websites*: Showcase your club's unique personality and promote your offerings with a custom, SEO-optimised website designed specifically for golf clubs.
Our Commitment to Customer Success
At BRS Golf, we pride ourselves on our unparalleled customer success team, which consistently achieves an impressive 89% net promoter score (NPS). Our dedicated professionals work tirelessly to support your club and ensure the successful implementation and operation of our technology. Don't just take our word for it - discover what our customers have to say about our world-class technology, innovation, and support.
Ready to explore how BRS Golf can help your club grow? Request a demo today and experience the difference our technology can make for your golf club.
Software Issues
The reviews highlight significant concerns with the software used for financial transactions. Nigel Love gave a 2-star rating, stating that the software is "very bad" and should not be used for processing financial transactions.
Website and User Experience
On a more positive note, Jacques Spiro praised the website, calling it "great" and easy to navigate. He specifically highlighted that it's designed and maintained by golfers for golfers.
Customer Service and Billing Issues
However, several reviewers had negative experiences with customer service and billing. Robert Lindsay was charged three times for a single golf booking and has yet to receive a response to his emails or a resolution to the issue. He also mentioned that the contact number provided did not work and that the website's claimed quick response/call answer times are false. Tony Guille had a similar experience, receiving a message saying "you have zero callers in front of you" when he called the company.
