Delivering Japanese Performance, Delivered
At JDM Performance Parts, we pride ourselves on being pioneers in the world of Japanese high-performance cars and parts. Established in 2005, our company has been dedicated to providing top-quality new and used parts for the UK and European markets. Our mission is to deliver a hassle-free experience to our customers, ensuring they receive the best products and service they deserve.
Our Company Story
JDM Performance Parts is a family-run business, built on a foundation of trust, dedication, and passion. Our team is committed to sourcing the finest Japanese parts, ensuring the highest quality and reliability. We specialize in a wide range of Japanese high-performance cars, including Honda, Mazda, Mitsubishi, Nissan, Subaru, Suzuki, and Toyota. Our extensive inventory includes everything from brakes and suspension to engine and transmission components, helping our customers to customize and upgrade their vehicles.
Our Services
Our services are designed to cater to the needs of enthusiasts, tuners, and mechanics alike. Whether you're looking for new or used parts, we have a vast selection to choose from. Our collection includes:
- Braking systems
- Suspension and steering components
- Engine and transmission components
- Exhaust systems
- Interior and exterior trim
- Wheels and tires
Why Choose Us?
At JDM Performance Parts, we understand the importance of quality and reliability. That's why we source our stock directly from Japan, ensuring the authenticity and integrity of our products. We also guarantee the low mileage on our used parts, making it a hassle-free experience for our customers. Our team is dedicated to providing exceptional customer service, ensuring that our customers receive the best possible experience from start to finish.
Contact Us
For more information or to place an order, please contact us at sales@jdmperformanceparts.co.uk or call us on 01484 649 425. We are always happy to assist you with any queries or concerns.
Poor Customer Service and Quality Issues
The reviews for this company are overwhelmingly negative, with several customers expressing dissatisfaction with their purchase and customer service experiences.
Lack of Communication and Accountability
Several customers have reported issues with receiving their ordered items, with some even claiming that they were not shipped or that the company failed to respond to their inquiries. In one instance, a customer was quoted one price for a part but was charged a significantly higher amount when they tried to purchase it.
Faulty Products
Several customers have reported receiving faulty or damaged products, with one customer even claiming that a part they purchased broke as soon as they used it.
Misrepresentation and Deception
Two customers have reported experiencing a lack of transparency and honesty with the company, with one customer being sold a car with incorrect mileage and another customer being offered a refund that was significantly lower than what they paid.
Unclear Refund and Return Policies
Several customers have reported difficulty in getting refunds or resolving issues with their purchases, with one customer claiming that they were not provided with sufficient documentation to process a return.
No Positive Feedback
Unfortunately, there is no mention of positive feedback or experiences with this company.