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Surgery for your drainage problems, not just treatment

The Drain Surgeon: Your Reliable Plumbing, Drainage & Heating Experts in Aberdeen

At Drain Surgeon, we take pride in providing top-notch plumbing, drainage, and heating services to residential and commercial properties across Aberdeen. With over 20 years of experience under our belts, our team has tackled every kind of problem imaginable, from minor leaks to complete system overhauls.

Our Expertise

Our skilled and certified plumbers and heating engineers are equipped to handle any issue, regardless of its size or complexity. We offer a comprehensive range of services that includes:

Drainage

  • Drain unblocking & clearance
  • New drain installation
  • CCTV surveys to identify root causes
  • High-pressure water jetting for thorough cleaning
  • Patch lining for damaged drains
  • Root cutting for persistent blockages

Heating & Boilers

  • Boiler installations and repairs
  • Central heating system troubleshooting and repair
  • Emergency boiler breakdowns addressed
  • Gas safety inspections and certifications

Other Services

  • Septic tank services
  • Gutter and downpipe cleaning
  • Bathroom and kitchen remodeling
  • Plumbing repairs and replacements
  • Installation of gas appliances

Our Commitment

Our mission is to provide our customers with:

  • Quality: We use only the highest quality tools and materials to ensure lasting and effective solutions.
  • Integrity: Our team is dedicated to honesty and transparency in all our dealings.
  • Efficiency: We respond promptly and complete projects on time and within budget.
  • Customer Satisfaction: Your satisfaction is our top priority. We are committed to exceeding expectations.

Why Choose Drain Surgeon?

  • Experienced and certified technicians
  • Comprehensive range of services
  • Responsive customer service
  • Competitive prices
  • Emergency services available 24/7
Contact us today and let Drain Surgeon be your trusted partner in all your plumbing, drainage, and heating needs.
Reviews
Positive: Many reviewers praised the company's prompt, professional, and efficient services, as well as the friendly and reassuring staff.
Negative: Several reviewers expressed dissatisfaction with the company's services due to issues with communication, timeliness, and the quality of work.

Overall Reviews

The reviews for Drain Surgeons are mixed, with some customers praising their services, while others have had negative experiences.

Problems and Complaints

Several customers have expressed dissatisfaction with the company's services. One reviewer, Thelma Gordon, claimed that the company's owner lied about who broke their boiler during a service, resulting in a significant cost for parts and repairs. Another reviewer, Edward Mangan, stated that the company took a day to arrive and did not complete the work efficiently. Two other reviewers, L. Z. and Rachel Craig, reported that they were left waiting for emergency appointments that never arrived, or were not fulfilled satisfactorily.

Positive Comments

On the other hand, several reviewers praised the company's prompt and professional services. Author Colin Milne mentioned that the company responded promptly to a weekend emergency call and ensured that their secondary drain was functioning properly. Adele Morrison praised the company's fast and efficient service, as well as the friendly and reassuring staff in the office. Charles Moore also commended the company for sending an engineer to fix his heating issues after being let down by another company. Rod Hutchison and Aaron Scott both praised the company's staff, including Scott and Rob, for their professionalism, knowledge, and helpfulness.

Negative Comments

The negative comments from reviewers primarily relate to issues with communication, timeliness, and the quality of work. Some reviewers waited too long for appointments or did not receive the services they had requested.

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