Your Partner in Real Estate
Our passion for innovative technology and creative expression fuels our mission to empower individuals through accessible and intuitive sewing and embroidery solutions. Founded on the principle that crafting should be enjoyable, accessible to all, and filled with inspiration, we are dedicated to providing premium products, robust services, and a supportive community.
1. Premium Sewing and Embroidery Machines
We offer a diverse range of top-of-the-line sewing and embroidery machines designed for every skill level and project. Our machines are renowned for their precision, durability, and user-friendly features.
2. Comprehensive Servicing and Repair
Preserve the performance and longevity of your machine with our expert servicing and repair services. Our certified technicians are equipped to handle all types of repairs, ensuring that your machine runs smoothly and reliably.
3. Professional Guidance and Tutorials
Whether you're a beginner or an experienced crafter, we provide comprehensive guidance and tutorials to help you get the most out of your machine. Our dedicated team is always ready to answer your questions and offer personalized advice.
4. Inspiration and Community
Our website is a hub of inspiration and resources for sewing and embroidery enthusiasts. Explore a wealth of tutorials, patterns, and projects, and connect with other crafters in our vibrant online community.
5. Quality Accessories and Supplies
Complement your machine with our wide range of high-quality accessories and supplies. From needles and threads to embroidery hoops and embellishments, we have everything you need to elevate your crafting experience.
Our Values
- Innovation: We embrace new technologies and trends to offer cutting-edge solutions.
- Accessibility: We believe crafting should be for everyone, regardless of skill level or budget.
- Quality: Our products and services are backed by our unwavering commitment to excellence.
- Community: We foster a supportive and inclusive community of crafters.
Overall Experience
The majority of customers have reported an excellent experience with Fabric Mouse, praising the staff for being polite, helpful, and knowledgeable. Many have highly recommended the shop for its competitive prices, excellent service, and ability to go above and beyond to meet customers' needs.
Staff and Communication
The staff at Fabric Mouse have been consistently praised for their excellent communication, helpfulness, and willingness to assist customers. Catherine, in particular, has been mentioned multiple times for her exceptional customer service.
Sewing Machines and Repairs
Fabric Mouse has been commended for its wide range of sewing machines and competitive prices. The repair service has also received positive feedback, with customers appreciative of the shop's ability to diagnose and fix issues with their machines.
Accessibility and Shop Layout
One customer mentioned that although the shop is wheelchair accessible, the interior layout could be improved to provide easier navigation for customers with mobility issues.
Negative Experiences
One customer reported a poor experience with online shopping, citing delays in dispatching orders and a lack of communication from the shop. They were eventually refunded, but felt that the customer service was unsatisfactory.
