Unlocking Your Dream Home: A Guide to Finding the Perfect Property
At Hair & Son, we pride ourselves on being more than just an estate agent. With over 100 years of experience in the property industry, we have established ourselves as a leading provider of exceptional service and advice in all aspects of estate agency and property management across South Essex.
Our History
Founded in 1922 by Frederick Gordon Hair, our company has grown from strength to strength, establishing departments in Auction, Lettings, Commercial, Residential Property, and Block Management, in addition to our Sales Department. We have a rich history of providing expert knowledge and local expertise, and we continue to build on our reputation as one of the most trusted and respected property professionals in the region.
Our Services
We offer a comprehensive range of services, including Residential Sales, Lettings, Commercial Property, Auctions, Property Management, and Professional Services. Our team of experienced professionals is dedicated to providing exceptional service and expert advice to our clients, ensuring that their property needs are met with the highest level of professionalism and integrity.
Residential Sales
Our Residential Sales department offers a comprehensive service, handling all aspects of residential property sales, from initial valuation to completion. Our experienced sales team has extensive knowledge of the local market, ensuring that our clients receive the best possible price for their property.
Lettings
Our Lettings department provides an exceptional service to landlords and tenants, assisting tenants in finding their perfect property and landlords in finding the best possible tenants. We take pride in building long-lasting relationships with our clients, ensuring that their property needs are met with the highest level of professionalism and care.
Commercial Property
Our Commercial Property department offers a comprehensive service, handling all aspects of commercial property sales, lettings, and management. With over 50 years of experience, we are able to offer clients a comprehensive service when selling or letting their property.
Auctions
Our Auction department holds regular auctions, offering a diverse range of residential and commercial properties. Our experienced auction team provides detailed property packs and ensures that clients receive the best possible price for their property.
Property Management
Our Property Management department offers a sophisticated and refined service, handling all aspects of property management for landlords in the local area. With over 95 years of experience, we are proud to offer the most comprehensive property management service in South East Essex.
Professional Services
Our Professional Services department provides an extensive range of services, including surveys, valuations, and schedules to private individuals and corporate clients throughout South East Essex. Our experienced team of professionals is dedicated to providing expert advice and exceptional service to our clients.
Our Team
Our team of over 70 staff, including two partners, six heads of department, and a team of experienced professionals, is dedicated to providing exceptional service and expert advice to our clients. We take pride in our team's extensive knowledge and experience, ensuring that our clients receive the best possible service.
Excellent Service and Professionalism
The reviews highlight the exceptional service and professionalism of Hair & Son's staff, including Ben Zammit, Olivia Dedman, Lorraine, Adrian, Emily, Claire Wheeler, and Rob Lintern. Many reviewers praised the team's responsiveness, helpfulness, and ability to answer questions and address concerns.
Smooth and Stress-Free Experience
Several reviewers mentioned that the process of buying or renting a property was smooth and stress-free, thanks to the team's expertise and guidance. They appreciated the regular updates and communication provided by the staff, which helped to alleviate any anxiety or uncertainty.
Positive Feedback on Specific Staff Members
Many reviewers singled out specific staff members for their exceptional service, including Ben Zammit, who was described as "totally professional, polite, patient, and impressive" in his customer service skills. Claire Wheeler was praised for her dedication, politeness, and professionalism, while Lorraine was thanked for her negotiating skills and ability to go the extra mile.
Minor Issues with Accounting Team
One reviewer mentioned that the accounting team let them down with poor communication and unclear invoicing, but this was a minor issue compared to the overall positive feedback.
One Negative Experience with Rudeness
One reviewer had a negative experience with a staff member who was rude and unhelpful, but this was an isolated incident.
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