Your local experts in property sales and lettings since 2004
Nestled at the heart of Shepherds Bush, Amber & Co stands out as the leading independent estate agency. With over two decades of experience, we have become known for our personable and efficient service, tailoring our approach to every client's unique needs. Our unwavering belief in open communication and local expertise has earned us the unwavering trust of our valued vendors, landlords, purchasers, and tenants.
Our Vision and Values
At Amber & Co, our core values guide every interaction. We are driven by:
- Integrity: We uphold the highest ethical standards and act with transparency in all our endeavors.
- Expertise: Our experienced team possesses deep knowledge of the local market, ensuring optimal outcomes for our clients.
- Communication: Open and honest communication is the bedrock of our relationships, fostering trust and understanding.
- Client-Focusedness: We prioritize your needs and aspirations, offering personalized guidance and tailored solutions.
Our Services
We offer a comprehensive array of services to cater to all your real estate needs:
Sales
- Comprehensive market analysis and valuation
- Professional photography and marketing materials
- Strategic negotiation and negotiation expertise
- Seamless transaction management from offer to completion
Lettings
- Tenant sourcing and screening
- Comprehensive tenancy agreements
- Rent collection and property management
- Detailed property maintenance and inspection services
Additional Services
- Portfolio management for investors
- International home buying and selling guidance
- New build and development consultations
- Mortgage and finance solutions
- Comprehensive property valuations and market analysis
Why Choose Amber & Co?
Our commitment to:
- Local Expertise: Deep knowledge of the Shepherds Bush market ensures you achieve the best possible outcome.
- Personalized Attention: We dedicate our undivided attention to your needs, protecting your interests every step of the way.
- Communication & Transparency: We believe in clear and consistent communication, providing regular updates and clear explanations throughout the process.
- Competitive Rates: Our transparent fee structure ensures affordability and value for money.
Contact us today and let our experienced team guide you through your real estate journey!
Overall Rating: 4.29/5
Positive Experiences
Most reviewers praised Amber & Co Estate Agency for their excellent service, friendly staff, and professionalism. Many clients appreciated the agency's ability to find suitable properties, accommodate their requests, and provide a smooth transaction process. Some reviewers were particularly impressed with specific staff members, such as Zai, who demonstrated a deep understanding of the local market and presented suitable property options.
Negative Experiences
On the other hand, some reviewers had negative experiences with the agency, citing poor customer service, unprofessionalism, and a lack of respect. Some clients reported being told different information by different agents, leading to confusion and frustration. Others were unhappy with the agency's response to their concerns, with some feeling accused of lying or being threatened. A few reviewers reported poor communication, delayed or absent maintenance, and difficulties in getting deposit refunds.
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