Experience the best, ride with Ace
Ace Cars Reading is a renowned premier chauffeur and local taxi service based in the heart of Reading, Berkshire. With over 20 years of experience in the transport industry, we pride ourselves on delivering a professional taxi service to all our customers anywhere within the UK. Our commitment to excellence, attention to detail, and continuous effort to stay at the forefront of technological advancements have been instrumental in establishing a robust business model that focuses on delivering a world-class user experience for taxi services in Reading.
Our Services
We provide a diverse range of transport services, all meticulously designed to cater to our clients' needs, ensuring they reach their destinations on time and in absolute comfort. Our services include airport transfers, executive hire, mini-bus pickups, student rides, and wedding cars. We have a strong fleet of 60 professional drivers, a UK-based call center, and a state-of-the-art passenger app that allows clients to book their taxis in 5 seconds.
Our Expertise
Our expertise lies in providing a trusted 24-hour service for all major airports, including Heathrow, Gatwick, Stansted, Luton, and London City Airport. We have various sized vehicles to accommodate customers' needs, and our executive cars are suited to our business clientele due to their high standards. We are a preferred taxi operator within Reading for students, offering affordable options for them to enjoy more for less. Our luxurious, chauffeur-driven cars are perfect for weddings, making a big entrance that everyone will remember on the big day.
Why Choose Ace Cars?
Well-trained and fully licensed drivers, a flat pricing structure, 24/7 coverage throughout Berkshire, a strong fleet of 60 drivers, and a UK-based call center are just a few reasons why clients choose Ace Cars Reading. Our average 15-minute lead time, state-of-the-art passenger apps, and close proximity to the University of Reading make us the go-to taxi service in Reading.
Overall Impression
The reviews of Ace Cars, a taxi service, are generally positive, with many customers expressing satisfaction with the company's efficiency, punctuality, and professionalism. However, there are some negative reviews that highlight instances of poor service, including drivers arriving late, being rude, or not providing adequate assistance to elderly passengers.
Punctuality and Professionalism
Many reviewers praised the company's punctuality, with drivers arriving on time or even early. The drivers were also commended for being professional, courteous, and helpful. The vehicles were often described as clean and comfortable, and the fares were considered reasonable.
Negative Experiences
Some customers had negative experiences with Ace Cars, including instances of drivers arriving late, being rude, or not providing adequate assistance to elderly passengers. There were also reports of drivers canceling bookings at short notice or not showing up at all. In one instance, a driver was accused of being reckless and checking his phone while driving.
Customer Service
While some customers had issues with the company's customer service, others praised the company's response to their concerns. One reviewer noted that the company handled a complaint about pricing in a professional and transparent manner.
