Want To Have Your Favorite Car?
At Sophie's Cleaning Company, we take pride in being a leading domestic cleaning service provider in the North East of England. Our team of experts offers a comprehensive range of home cleaning services designed to cater to the diverse needs of homeowners and businesses across Newcastle, Gateshead, Northumberland, Durham, Cumbria, and Teesside.
Our Services
We understand that every home is unique, which is why we offer tailored cleaning solutions to suit your specific needs and preferences. Our domestic cleaning services include:
- End of tenancy cleaning
- Full house cleaning
- One-off house cleaning
- After builders cleaning
- Carpet cleaning
- Window cleaning
- Oven cleaning
- Emergency cleaning
- Trauma cleaning
- Deep cleaning
- Green cleaning
- Commercial cleaning
Our team of experienced and reliable cleaners is dedicated to providing top-notch cleaning services that exceed your expectations. We use environmentally friendly cleaning products and state-of-the-art equipment to ensure a sparkling clean home that is safe for you and your family.
Our Commitment
At Sophie's Cleaning Company, we are committed to delivering exceptional cleaning services that meet the highest standards of quality, reliability, and customer satisfaction. We believe in building long-term relationships with our clients, and we strive to provide personalized attention to ensure that your needs are met with precision and care.
Why Choose Us?
Choosing Sophie's Cleaning Company means you can expect:
- Honest and reliable domestic cleaning services
- Fixed price quotes with no hidden costs
- No hourly rates, only a one-time fee
- We use our own staff, no subcontractors
- We can pick up keys from solicitors, estate agents, or neighbors if you can't be present
- Short notice house cleaning service available
Poor Service and Cleanliness Issues
Several reviewers expressed disappointment and frustration with the service they received from Sophie's Cleaning Company. Caroline Gray, Ellen Marshall, and Dr. Omar Albastaki all reported poor cleaning quality, with issues such as dust and grime left behind, uncalled kitchen areas, and uncleaned surfaces. They also experienced unhelpful customer service, with responses to their concerns being inadequate or dismissive.
Disappointing Communication and Reliability
Pierre Melion and Dr. Omar Albastaki had difficulties with communication and reliability from the company. Pierre Melion's booking was canceled twice, with the company not responding to calls and offering inadequate explanations. Dr. Omar Albastaki reported that the company failed to deliver a satisfactory clean, leading to additional costs and stress.
Positive Experiences
On the other hand, several reviewers had positive experiences with Sophie's Cleaning Company. Dylan Graham, Vickie Williamson, Miron Leanca, Ali Glen, Eaglestones House Clearance, Jacqueline Close, Hugh Wilson, Lucy Collins, Hilary Eddleston, and Tyler Bradford all reported satisfactory or excellent service, citing friendly and professional staff, efficient cleaning, and good communication.
Professionalism and Quality of Work
Many reviewers praised the professionalism and quality of work provided by the company's staff. Tammy, Helen, Naomi, Alex, Georgia, and Joanie were all mentioned by name as being friendly, polite, and hardworking. The reviews highlighted the attention to detail and thoroughness of the cleaning services provided.
