Want To Have Your Favorite Car?
Welcome to Hancock Cars, a family-run business based in Sheffield, South Yorkshire, specializing in quality used cars. Established in 1998, we pride ourselves on providing exceptional customer service, earning us a reputation second to none in the local area.
Our Philosophy
At Hancock Cars, we understand the importance of building long-lasting relationships with our customers. Our experienced and highly trained advisors are dedicated to providing exceptional customer care, ensuring that every customer leaves our dealership feeling satisfied and confident in their purchase. We strive to exceed standards, providing a fantastic customer experience that keeps our customers coming back through the generations.
Our Services
We offer a range of services designed to make buying a used car as easy and stress-free as possible. Our extensive range of quality used cars includes small cars, perfect for first-time buyers and new drivers. Every vehicle undergoes a rigorous mechanical and visual check, and we only sell cars with a valid MOT certificate. We also offer competitive finance packages tailored to your budget, and we can arrange finance on a PCP or HP with or without a deposit. We can even accept your old vehicle as part exchange.
Our Commitment to Quality
At Hancock Cars, we are committed to providing only the best quality used cars. We believe that our reputation speaks for itself, and we are proud to offer a 1-month warranty on all our vehicles. We also provide exceptional after-sales service, ensuring that you receive the support you need long after your purchase.
Get in Touch
If you require any further assistance or would like to arrange a viewing, please don't hesitate to contact us. You can reach us by telephone on 01143 270 910 or mobile on 07538 535735. Alternatively, you can fill out our online enquiry form, and we will be in touch as soon as possible. We look forward to welcoming you to Hancock Cars.
Excellent Customer Service and Car Buying Experience
Several reviewers praised the excellent customer service and car buying experience at Hancock Cars. Many reviewers mentioned the friendly and honest nature of the husband and wife team, who went out of their way to ensure a smooth and pleasant car buying experience.
Positive Feedback
Reviewers praised the helpfulness of Glynn, the owner, who was willing to resolve minor issues promptly. Many reviewers appreciated the competitive pricing, low mileage, and plenty of fuel in the cars. The dealership's selection of cars for first-time drivers was also commended.
Positive Mention of Specific Features
Some reviewers praised specific features, such as the lovely condition of the cars, the clean and polished appearance, and the inclusion of brand new tyres.
Negative Experiences
However, some reviewers had negative experiences with Hancock Cars. Some reported buying cars with hidden faults, such as a head gasket leak, oil cooler issues, and worn-out wishbone bushes. These issues led to costly repairs and frustration for the buyers.
Abusive Behaviour and Unhelpful Attitude
A few reviewers reported encountering abusive behavior and unhelpful attitudes from the dealer, especially when they tried to address issues with their purchases.
Warranty Issues
Some reviewers reported issues with the warranties provided by Hancock Cars, citing cases where the warranties were not honored, or the dealer refused to take responsibility for faults.
