Save Money, Save Time, Trust Under 1 Roof
At Under 1 Roof, we pride ourselves on offering bespoke services tailored to meet the unique needs of our clients. As a local, independent estate agency, we have established ourselves as a trusted and reputable name in the Milton Keynes area. With a focus on providing exceptional customer service, we have built a loyal client base through recommendations and referrals.
Our Story
Established in 2009, Under 1 Roof was founded by husband and wife team Terry and Kelly Adolpho. With a wealth of knowledge and experience in the Milton Keynes area, we have grown from strength to strength, purely on the back of recommendations and referrals. Our business model is centered around providing high-class services at a fraction of the cost of most high street estate agents. By cutting overheads and passing the savings on to our clients, we offer a unique and competitive proposition.
Our Services
We offer a comprehensive range of services, including property sales, lettings, mortgages, property investment, and maintenance. Our team of experts is dedicated to providing a personalized service, ensuring that our clients receive the best possible advice and guidance throughout the process.
Property Sales
Our property sales service is designed to provide a hassle-free and cost-effective solution for homeowners looking to sell their property. We offer two different options, each tailored to meet the unique needs of our clients. Our flat fee structure ensures that our clients know exactly what they will pay, with no hidden extras or surprises.
Lettings
Our lettings service is designed to provide landlords with a comprehensive and cost-effective solution for managing their rental properties. With a competitive fee structure and a focus on providing exceptional customer service, we have established ourselves as a trusted and reputable name in the lettings market.
Why Choose Us?
At Under 1 Roof, we pride ourselves on our commitment to providing exceptional customer service, tailored to meet the unique needs of our clients. With a focus on building long-term relationships, we strive to provide a personalized service that exceeds our clients' expectations. Whether you are looking to buy, sell, let, or invest in property, we are here to help.
Overview of Reviews
The reviews of Under One Roof, a letting agency, are mixed, with some reviewers having excellent experiences while others have had terrible encounters.
Negative Experiences
- Filth and Neglect: Some reviewers reported finding dirty and neglected properties, with broken appliances and trash left behind by previous tenants.
- Unresponsive and Unprofessional: Several reviewers mentioned that the agency, particularly Terry, was unresponsive to their concerns, messages, and calls, and displayed unprofessional behavior.
- Lack of Accountability: Reviewers reported that the agency failed to take responsibility for repairs and maintenance, leaving tenants to deal with issues on their own.
Positive Experiences
- Trustworthy and Reliable: Many reviewers praised Terry and the agency for being trustworthy, reliable, and efficient in managing their rental properties.
- Responsive and Helpful: Several reviewers reported that the agency was quick to respond to their concerns and maintenance requests, providing excellent service.
- Competitive Prices: Some reviewers appreciated the competitive pricing offered by the agency compared to other letting agencies.
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