Here at Mills Knight, we are proud to be an independent estate and letting agency, serving the people of Norwich and its surrounding areas since 1967. Our experienced and dedicated team, led by Director Julie Engall, is committed to providing a friendly, professional service that meets and exceeds our clients' expectations. As a family-run business, we take pride in our ability to tailor our services to meet the unique needs of each individual, ensuring that our customers receive a personalized experience that is second to none.
Our Services
At Mills Knight, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. Whether you are a buyer, seller, landlord, or tenant, we have the expertise and resources to guide you through every stage of the process. Our services include:
- Property Sales: We specialize in selling homes in Norwich City Centre, its suburbs, and surrounding villages. Our team of experienced agents will work tirelessly to ensure that your property is marketed effectively, attracting potential buyers and securing the best possible price.
- Lettings: As a leading letting agent in Norwich, we have a proven track record of matching landlords with reliable tenants and providing a comprehensive range of services, from property management to rent collection and maintenance.
- Valuations: If you're considering selling or letting your property, our expert valuers will provide you with a detailed and accurate valuation, taking into account current market trends and local conditions.
Our Commitment to Excellence
At Mills Knight, we are committed to delivering exceptional customer service, built on the principles of fairness, honesty, and integrity. We believe that our clients are at the heart of our business, and we strive to build long-term relationships based on trust, respect, and a deep understanding of their needs. Our dedicated team is always available to offer guidance, advice, and support throughout the entire process, ensuring that our clients feel informed, valued, and completely satisfied with the service they receive.
Why Choose Mills Knight?
With over 50 years of experience in the property market, we have earned a reputation for delivering outstanding results and exceptional customer service. Our unique blend of local knowledge, expertise, and personal touch sets us apart from larger agencies, allowing us to provide a tailored service that meets the specific needs of each client. Whether you're buying, selling, letting, or renting, we invite you to experience the Mills Knight difference for yourself.
Positive Feedback
Many reviewers praised Mills Knight's staff for their kind, patient, and helpful nature. The agency's responsiveness and efficiency in addressing concerns and resolving issues were particularly appreciated. Some reviewers also commended the agency's professionalism, honesty, and expertise in managing properties and handling sales.
Negative Feedback
On the other hand, some reviewers expressed dissatisfaction with Mills Knight's biased approach towards landlords, which they felt compromised their experience as tenants. Others were unhappy with the agency's handling of repairs and deposit deductions, and some even accused them of being unprofessional and uncaring towards tenants.
Common Themes
Several reviewers mentioned the importance of good communication and responsiveness in their experience with Mills Knight. Many praised the agency's ability to address concerns and resolve issues promptly, while others were unhappy with the lack of communication and response to their concerns.
