Your Property, Our Priority
At Tenant Link, we pride ourselves on being Southampton's leading independent letting agency, with a rich history dating back to the early 1990s. Our team of experts, trained in line with ARLA Propertymark, are committed to providing the highest level of service to both landlords and tenants. With our extensive knowledge of the local market and deep understanding of current legislations, we are confident in our ability to offer a comprehensive and customer-centric approach to property letting.
Our Services
Our services cater to a diverse range of clients, including professionals, students, and corporate lets. We understand that every individual has unique requirements, which is why we offer a tailored approach to meet each client's specific needs. From property appraisals to tenancy agreements, our team is dedicated to ensuring a seamless and stress-free experience for both landlords and tenants.
Expertise and Experience
With over three decades of experience in the industry, we have honed our expertise in managing properties and providing exceptional customer service. Our team's in-depth knowledge of the local market, combined with their extensive training, ensures that our clients receive the best possible guidance and support throughout the letting process.
Customer-Centric Approach
At Tenant Link, we believe that customer satisfaction is paramount to our success. We strive to build long-term relationships with our clients, founded on trust, respect, and open communication. Our commitment to providing transparent and honest service has earned us a reputation as one of the most reliable and trustworthy letting agencies in Southampton.
Why Choose Us
If you're a landlord thinking of letting your property, or a tenant searching for the perfect home, look no further than Tenant Link. Our team is dedicated to providing a personalized service, tailored to meet your individual needs. With our extensive local knowledge, industry expertise, and customer-centric approach, we are confident that we can help you achieve your property goals.
Overall Experience
The reviews are mostly positive, with 19 out of 22 reviewers giving 5-star ratings. The reviewers praised the staff for being friendly, helpful, and quick to respond to queries. They also appreciated the efficient and professional service provided by Tenant Link.
Positive Comments
- Great communication and quick response to queries
- Friendly and helpful staff
- Efficient and professional service
- Maintenance team is impressive and responsive
- Staff are understanding and willing to help
- Easy and straightforward process
Negative Comments
- Some reviewers felt that the agency and landlord tried to take advantage of them by charging unnecessary fees
- Unprofessional and rude staff
- Issues with deposit returns
- Agency tried to claim damages that were not the tenant's fault
Areas of Improvement
- Improve communication and transparency regarding deposit returns
- Ensure that staff are professional and courteous in their interactions with tenants
- Review and revise policies regarding damages and deposit claims
