Empowering People to Achieve Their Potential

A dedicated partner for recruitment, workforce solutions and talent management.

Industria Personnel Services Ltd has been connecting talented individuals with quality employers for over 20 years. We operate across the UK, building strong relationships with both candidates and clients in a variety of sectors.

For Employers

Recruitment solutions: We source and recruit top talent across disciplines, from skilled professionals to experienced leadership.
Workforce solutions: We provide temporary, contract, and permanent staffing solutions to meet your specific needs.
Executive search and selection: We offer tailored solutions for finding and securing exceptional leaders.
Management consulting: We partner with clients to improve their recruitment processes and optimize their workforce.

For Candidates

Extensive job opportunities: Access to a wide range of roles across diverse sectors and locations.
Personalised matching: Our expert consultants take time to understand your skills and aspirations to find the perfect opportunity.
Competitive salaries and benefits: We negotiate competitive packages on behalf of our candidates.
Dedicated support: We guide you through the recruitment process and beyond, offering career advice and support.

Our Core Values

Our business is built on a foundation of core values that guide our interactions with both clients and candidates:

Integrity: We uphold transparency, honesty, and ethical recruitment practices.
Professionalism: We maintain the highest standards of expertise and client service.
Client focus: We prioritize understanding your needs and exceeding your expectations.
Innovation: We embrace new technologies and approaches to enhance your recruitment experience.
Collaboration: We work in partnership with you to achieve success.

Join us on our journey to connecting talented individuals with meaningful opportunities and building successful partnerships.

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Reviews (170)

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Positive: The agency has received praise for its helpful and supportive staff, as well as its ability to cater to diverse language needs.

Negative: The agency has been criticized for its poor communication, unprofessional staff, lack of empathy, and trust issues.

Communication Issues and Unprofessional Staff

Several reviewers have expressed dissatisfaction with the agency's communication skills, citing poor response times to calls and emails, and unhelpful staff. Some have even reported being blocked from the service without being given a valid reason.

Lack of Understanding and Empathy

The agency has been accused of not understanding or empathizing with employees' situations, leading to unfair treatment and dismissals. One reviewer was told they were no longer needed due to poor attendance, despite not having missed a day.

Professionalism and Trust Issues

There have been allegations of unprofessional behavior, including rudeness and mistreatment of clients. Some reviewers have reported being lied to, and having their concerns dismissed. One reviewer even reported that the agency logged false information with the government regarding their pay.

Positive Experiences

On the other hand, some reviewers have had positive experiences with the agency, citing helpful and supportive staff, and efficient communication. Some have praised the agency's ability to cater to diverse language needs, and their professionalism in handling client concerns.

Summary of Experiences

It appears that the agency's performance is inconsistent, with some reviewers having positive experiences, while others have had negative encounters.