The Driving Force of Tunbridge Wells
At TW Express Cars, we take pride in being Tunbridge Wells' trusted local private hire taxi firm, providing reliable and professional services to the people of Tunbridge Wells and the surrounding areas. With a fleet of well-maintained vehicles and a team of dedicated drivers, we strive to deliver top-notch private hire taxi services that cater to the diverse needs of our customers.
Our Services
We offer a wide range of private hire taxi services, designed to provide convenience, comfort, and safety to our customers. Our services include local private hire taxis for nights out, daily commutes, shopping, and more. We also specialize in wedding services, providing luxurious Mercedes S & E Class vehicles to make your special day even more unforgettable. Additionally, we offer minibuses for larger groups and executive private hire taxi services for those who demand the highest level of luxury and comfort.
Airport and Seaport Transfers
TW Express Cars specializes in private hire taxi services 24 hours a day, 7 days a week, to and from all London Airports. We also provide transfers to and from UK Seaports - Dover, Southampton, Harwich, and Southampton cruise ports - available all year round. Our airport transfer services are designed to provide hassle-free travel, allowing you to focus on your journey while we take care of the rest.
Our Commitment
At TW Express Cars, we are committed to supporting the local community and continuously improving our services through technological advancements, such as our mobile app and QR bookers. We guarantee never to implement surge pricing premiums at peak times, ensuring that our customers receive fair and competitive prices for our services.
Customer Feedback
Our customers are at the heart of our business, and we take pride in providing exceptional service to every individual who uses our private hire taxi services. Don't just take our word for it - read what our satisfied customers have to say about their experiences with TW Express Cars.
General Impressions
The reviews are mixed, with some customers having excellent experiences with Express Cars, while others had unpleasant encounters.
Punctuality and Reliability
Some customers praised the company's punctuality, with drivers arriving on time or even early. However, others experienced delays, with some drivers failing to show up at all.
Driver Behavior
Several reviewers commended the drivers for being courteous, friendly, and helpful. On the other hand, some drivers were described as rude, moaning, or unprofessional.
Booking and Communication
Some customers appreciated the company's organized system, including confirmation texts and announcements upon arrival. However, others experienced issues with booking, including delays, miscommunication, or unacknowledged online bookings.
Service Quality
The majority of reviewers were satisfied with the overall service quality, citing cleanliness, comfort, and safety. A few customers had issues with worn-out vehicles or uncooperative drivers.
