Business Details
Trusted Insurance Brokers in Edinburgh
Edinburgh Risk Management General is an independent insurance broker with over a century of experience serving clients across Scotland. Established as a trusted advisor in personal and commercial insurance, we maintain offices in Edinburgh, Haddington, and Kelso to provide tailored solutions for individuals, families, SMEs, and businesses. Our approach prioritises deep client relationships, combining local market knowledge with industry expertise to deliver bespoke insurance recommendations.As an FCA-authorised firm, we uphold rigorous regulatory standards while maintaining the personal service ethos that has defined our practice since its inception. Our dedicated claims team ensures clients receive empathetic support and fair settlements when navigating complex insurance processes.
Services
Business Insurance
Private Client Insurance
Risk Management
Claims Handling
Household Insurance
Commercial Insurance
Motor Trade Insurance
Property Owners Insurance
Travel Insurance
Home Renovation Cover
Highlights and features
- We offer 100 years of insurance brokerage experience in Scotland
- Our team provides personalised service with local market knowledge
- FCA-authorised firm maintaining strict regulatory standards
- Dedicated claims specialists ensure fair settlements for clients
- Three office locations serving Edinburgh, Haddington and Kelso
Associations and certifications
- Financial Conduct Authority (FCA)
Services
Business Insurance
Our business insurance service protects Scottish SMEs and corporations with tailored coverage solutions. We specialise in sectors including construction, hospitality, and manufacturing, offering policies that address industry-specific risks. With local expertise and national insurer partnerships, we ensure comprehensive protection for your commercial operations.
Private Client Insurance
Personal insurance services cater to individuals and families across Scotland, covering household, motor, and travel needs. Our advisors build long-term relationships to understand client circumstances, providing policies that adapt to life changes while maintaining competitive premiums and comprehensive coverage.
Risk Management
Risk management services identify business vulnerabilities and opportunities, developing mitigation strategies before recommending insurance solutions. We work with clients to implement proactive measures that reduce claims likelihood while ensuring appropriate coverage remains in place for residual risks.
Claims Handling
Claims handling service guides clients through the insurance claims process with expert negotiation and documentation support. Our dedicated team liaises with insurers and loss adjusters to achieve fair settlements, providing clear timelines and assistance with uninsured loss recovery where applicable.
Household Insurance
Household insurance policies protect primary residences and holiday homes across Scotland, including coverage for renovations and extensions. We offer flexible terms that accommodate unique property requirements while maintaining competitive pricing through relationships with specialist insurers.
People
Diane Mackie
Managing Director
With extensive industry experience, Diane leads our commercial insurance team, providing strategic direction and maintaining client relationships. She ensures our services meet evolving market demands while upholding our commitment to personalised service.
Nicky Mclean
Private Client Manager
Nicky specialises in personal insurance solutions, building long-term client relationships to understand individual needs. Her expertise ensures tailored coverage that adapts to clients' changing circumstances while maintaining competitive premiums.
Joyce Coleman
Associate Director
Joyce oversees our claims department, combining empathy with technical expertise to guide clients through complex claims processes. She negotiates settlements and ensures clients receive appropriate support during challenging times.
Questions
What insurance services do you offer?
We provide business insurance, personal insurance, risk management, and claims handling services for clients across Scotland.
Are you regulated by the FCA?
Yes, Edinburgh Risk Management General is authorised and regulated by the Financial Conduct Authority.
Do you serve businesses outside Edinburgh?
We operate from Edinburgh, Haddington, and Kelso, serving clients throughout Scotland including the Scottish Borders region.
How do you handle insurance claims?
Our dedicated claims team explains the process, assists with documentation, and negotiates fair settlements on your behalf.
Can you help with specialist business insurance?
Yes, we specialise in commercial insurance for sectors including construction, hospitality, manufacturing, and motor trade industries.
