Committed to the highest quality, because you deserve the best.
At Ribble Valley Windows, we are a family-run business with a commitment to providing the highest quality products and exceptional customer service. With nearly 30 years of experience, we have built a reputation for delivering bespoke, made-to-measure solutions for our clients.
Our Story
We pride ourselves on being a family firm that has been making and supplying quality products to trade and homeowners for nearly three decades. Our products are designed to be tailored to individual needs, ensuring that every client receives a unique solution that meets their specific requirements. Our full fitting service or supply-only options cater to the diverse needs of our customers, who can visit our factory, email, telephone, or fax us, or even design their doors online.
Our Services
We offer a comprehensive range of products and services, including:
- Windows: Our bespoke window solutions are designed to provide energy efficiency, security, and style. We use REHAU profile, a leading supplier of uPVC profiles in the UK, to ensure that our windows meet the highest standards of quality and performance.
- Doors: From composite doors to bi-folding and sliding patio doors, our doors are designed to enhance the look of your property while providing excellent thermal performance and security.
- Conservatories: Our conservatories are built to provide a seamless extension of your living space, offering natural light, energy efficiency, and a touch of elegance to your home.
- Bi-Folding & Sliding Patios: Our bi-folding and sliding patio doors are designed to bring the outdoors in, providing a seamless transition between indoor and outdoor living spaces.
- Warm Roof: Our warm roof solutions are designed to provide a comfortable and energy-efficient living space, perfect for extensions, loft conversions, or new builds.
Trusted Suppliers
We are proud to work with trusted suppliers such as REHAU, Saint-Gobain, Maco, and Endurance, all market leaders in their respective fields. This partnership ensures that our products meet the highest standards of quality, performance, and durability.
Why Choose Us
At Ribble Valley Windows, we don't profess to be the cheapest in the market, but we take pride in manufacturing the best. Our commitment to quality, customer service, and after-sales support sets us apart from other providers. We understand that our customers expect nothing but the best, and we strive to deliver exceptional value and satisfaction.
Poor Customer Experience
The reviewer, Deborah Dixon, has expressed her frustration with the company's poor customer service and defective product.
Defective Product
The door installed by the company had wonky glass and a trim that kept falling off. Additionally, the locking mechanism was faulty.
Lack of Communication
Despite numerous emails and calls, Deborah did not receive a resolution to her issues. When she did receive a response, it was days later, and the company failed to follow through on their promises.
Unresolved Issues
After almost a year, the issues with the door remain unresolved. The trim is still stuck on, the glass is still wonky, and the locking mechanism still doesn't work.
