Business Details
27 Years
experience
Emergency
services
Trusted IT Support Services in London
Operum PC Service PC Service is a distinguished IT services provider with over 24 years of experience delivering comprehensive technology solutions to businesses globally. Established in London, we specialise in managed IT support, cloud computing, cybersecurity, and IT compliance services tailored to meet the needs of organisations across diverse sectors. Our team of certified professionals combines technical expertise with a client-centric approach, offering 24/7 support, rapid response times, and proactive system monitoring to ensure minimal downtime.We hold ISO 27001 certification and have earned trust through long-term partnerships with clients, including members of the Royal Family. Our commitment to innovation, transparency, and personalised service has made us a strategic asset for over 3,000 users. We provide end-to-end solutions from cloud license optimisation to seamless office relocations, backed by testimonials highlighting our reliability, technical proficiency, and exceptional customer care.
Services
Managed IT Support
Cloud Computing
Cyber Security
IT Compliance
Touchless Support
IT Relocation
Data Recovery
IT Consultancy
Details
- Year established: 1999
Highlights and features
- 24+ years of experience in IT support and cybersecurity
- ISO 27001 certified information security management
- 24/7 monitoring and rapid response support available
- Personalised service with dedicated engineers per client
- Proven cost-saving through cloud license optimisation
Associations and certifications
- The IASME Consortium Ltd
- ISO 27001
What people say
Strategic asset
Excellent
Reliable partners
Quick response
Personal touch
Services
Managed IT Support
Our managed IT services provide continuous monitoring and proactive maintenance of your IT infrastructure. We handle server management, network security, software updates, and technical support to ensure optimal performance. With 24/7 monitoring and rapid response times, we minimise downtime while maintaining compliance with industry standards. Our dedicated engineers deliver tailored solutions for businesses of all sizes.
Cloud Computing
We offer comprehensive cloud migration and management services to enhance business efficiency. Our experts optimise cloud environments, consolidate licenses, and ensure secure data storage. Through strategic implementation of platforms like Office 365, we help businesses reduce costs while improving scalability and accessibility for remote teams across the UK and globally.
Cyber Security
Our cybersecurity services protect businesses from digital threats through regular security scans, vulnerability assessments, and incident response planning. We implement firewalls, data encryption, and access controls while providing staff training on best practices. With over 60 years combined experience, our specialists ensure robust protection against evolving cyber threats.
IT Compliance
We assist businesses in achieving and maintaining IT compliance with standards like ISO 27001. Our consultants conduct audits, develop security policies, and implement control measures to meet regulatory requirements. We provide ongoing support for documentation management and certification processes to ensure continued compliance and risk mitigation.
Touchless Support
This innovative service automates employee onboarding and offboarding processes through pre-configured device delivery and secure data management. We handle logistics, device provisioning, and account management remotely, ensuring seamless transitions for remote teams. The system includes centralised record-keeping and automated software updates to maintain operational continuity.
People
Tom Breza
Founder
With over 30 years in IT services, Tom established Operum PC Service PC Service in 1999. His leadership focuses on client relationships and service innovation, maintaining the company's reputation for reliability and technical excellence through continuous improvement of support methodologies.
Tobiasz Kozlowski
Business Partner
Tobiasz oversees strategic growth initiatives and service expansion. With extensive experience in enterprise IT solutions, he ensures operational excellence across managed services, cybersecurity, and compliance offerings while maintaining high client satisfaction rates.
Sergiusz Silkowski
Senior IT Administrator
Sergiusz manages complex network systems and cloud infrastructure for enterprise clients. His expertise in system integration and security protocols ensures robust, scalable solutions that align with evolving business requirements and industry best practices.
Pawel Barglik
IT Support Technician
Pawel provides frontline technical support with a focus on rapid issue resolution. His hands-on approach to troubleshooting and client communication ensures minimal disruption to business operations while maintaining high service standards.
Igor Pidgorny
IT Engineer
Igor specialises in cybersecurity implementations and data protection strategies. He conducts security audits, develops incident response plans, and educates clients on maintaining secure IT environments aligned with regulatory requirements.
Questions
What IT services do you offer in London?
We provide managed IT support, cloud computing, cybersecurity, compliance solutions, and touchless support for remote teams across London and surrounding areas.
Do you offer emergency IT support?
Yes, we provide 7-day emergency support with rapid response times for urgent technical issues affecting business operations.
How do you handle cloud license optimisation?
Our experts identify duplicate licenses, consolidate domains, and implement cost-saving measures that typically save clients 10-15% annually on cloud expenses.
Are you ISO 27001 certified?
Yes, we hold ISO 27001 certification and assist clients with compliance preparation, policy implementation, and certification processes.
What support hours do you provide?
Standard support operates Monday-Friday 8am-6pm, Saturday 9am-4pm, with 24/7 monitoring and on-call emergency assistance available.
How quickly do you resolve IT issues?
We consistently exceed SLA requirements, resolving most issues within 2 hours through remote support or onsite visits when necessary.
