Printing with Precision, Personalised with Care
STS Flooring Distributors is the largest independent flooring wholesaler in the south/south east of England, with a rich history dating back to 1965. With our Head Office and main depot in Orpington, and depots located in Croydon, Hemel Hempstead, Basildon, and Cambridge, we have established a strong presence in the region.
Our Services
We offer a comprehensive range of flooring products and accessories to the contract and retail trade, including vinyl sheet and tile products, carpets and underlays, carpet tiles, wood, laminate, nosings, metals, adhesives, and screeds. Our extensive product portfolio is sourced from over 50 leading manufacturers, ensuring that our customers have access to the best products in the industry.
In addition to our flooring products, we also offer a competitive range of wall-cladding products, including hygienic wall cladding solutions for commercial and retail applications. Our dedicated fleet delivers products to customers across the south/south east of England, including the coastline from Southampton to Great Yarmouth and inland to Peterborough.
Our Commitment
At STS Flooring Distributors, we are committed to providing exceptional service, quality products, and technical assistance to our customers. Our business ethics are built on the premise that distributors need above all else, quality products, immediate service, and technical assistance, all with a personal touch. We strive for excellence in all we do, dedicated to meeting the needs of our customers and staff.
Our Facilities
Our multiple depots and extensive fleet of lorries enable us to provide a next-day delivery service* to our account customers, ensuring that our customers receive their products quickly and efficiently. We also offer a price guide, which is available upon request, and a loyalty scheme for our trade account customers.
Why Choose STS Flooring Distributors
With over 50 years of experience in the industry, we have established a reputation for quality, value, and reliability. Our dedicated team is committed to providing exceptional service, technical assistance, and competitive pricing to our customers. Whether you're a contractor, retailer, or specifier, we have the products, expertise, and resources to support your business.
Customer Service Issues
The reviewers have expressed disappointment with the customer service experience. Keith Day's 2-star review highlights the unfulfilled promise of a callback, leading to frustration and a perception of useless customer service.
Product Range
On a more positive note, Antony Jones' 3-star review commends the store for offering a good range of flooring supplies. However, this positive aspect is somewhat marred by the unfriendly demeanor of the store manager.
Staff Behavior
The behavior of the store manager has been criticized by Antony Jones, who describes them as "seriously grumpy". This negative interaction has tainted the overall experience for this reviewer.