Your Partner for Creating Stunning Kitchens and Bathrooms
At SCI Masonry Ltd, we pride ourselves on being one of the largest stockholders of granite and quartz in the South West. With a showroom, factory, and yard based in Newton Abbot, we are strategically located just 15 minutes from Exeter, 40 minutes from Plymouth, and easily accessible from Taunton, Barnstaple, and further afield.
Our Services
As a leading supplier of granite and quartz worktops, we offer a wide range of materials, from Caesarstone to Dekton, and Silestone to Unistone. Our showroom is stocked with an extensive selection of colours and finishes, ensuring that you can find the perfect match for your kitchen or bathroom.
Our skilled craftsmen manufacture all of our materials in our state-of-the-art factory, where we cut, machine, and hand-polish each worktop to your exact specification. Choose from a variety of polished edges, drainer grooves, and sink holes to suit your style.
Our Commitment to Quality
We understand the importance of delivering exceptional customer service, which is why we have built a reputation on providing 100% attention to detail, fantastic service, and competitive pricing. Our fitters are professional, polite, and courteous, ensuring that your installation experience is seamless and stress-free.
What Our Clients Say
Our satisfied clients say it all. We take pride in our excellent customer reviews, which reflect our dedication to providing top-notch service and quality products.
- "I couldn't have wished for better service. The sales team & installation team were extremely helpful & friendly. I will be recommending you to everyone!" - Mrs Blacksmith, Kingsbridge
- "At the end of a project we often reflect on the best and worst. Without doubt the granite worktops from SCI is the outright best part of our kitchen - a winner by miles! Overall 100% attention to detail, fantastic service and all at a very competitive price." - Mr Angeloni, Doddiscombsleigh
- "The whole process from choosing the worksurface to installation was exceptionally quick and easy. The fitting team worked well together and the company produced a kitchen we are very pleased with." - Mr & Mrs Bustin, Buckfastleigh
Why Choose Us
As one of the largest stockholders of granite and quartz in the South West, we offer:
- One of the widest selections in the South West
- All manufacturing carried out at our Newton Abbot factory
- Delivery and installation of your bespoke worktop
- Established for over 30 years
Contact Us
Visit our showroom, factory, and yard at Silverhills Road, Decoy Industrial Estate, Newton Abbot, Devon, TQ12 5ND. Our opening hours are:
- Monday to Friday: 9:00 am - 5:00 pm
- Saturday: 8:30 am - 12:00 pm
- Sunday: Closed
Call us on 01626 332 033 or visit our website for more information.
Customer Experience
Overall, the customer experience with SCI Newton Abbot has been mixed. While some customers have had positive experiences, others have been left disappointed.
Delays and Mistakes
Several customers have had issues with delays and mistakes during the installation process. Some customers have reported that the templating process was not done correctly, resulting in additional costs and delays. One customer had to pay an extra 170 for a mistake made during the measuring process.
Quality of Workmanship
While some customers have reported issues with the quality of workmanship, others have been satisfied with the finished product. Some customers have praised the team for their professionalism and attention to detail.
Customer Service
Customer service has been a major issue for some customers. Several customers have reported difficulty in getting in touch with the company, with some being left with unanswered phone calls and emails.
Positive Feedback
Several customers have praised the company for their excellent service, quality products, and professional team. One customer reported that the team was "absolutely fantastic" and that the finished product looked "amazing".
Negative Feedback
On the other hand, several customers have reported poor service, including issues with measurement, installation, and customer communication. One customer reported that the company was "awful" and would not recommend them to others.
