At Columbus Plumbing and Heating Services Ltd, we take great pride in being leaders in both domestic and commercial plumbing and heating throughout East Anglia. Established in 2008 by Neil Columbus and Jon Mickelsen, our initial workforce of just three experienced and dedicated engineers has grown to a team of 16 engineers backed up by a team of office staff. Our directors, Jon Mickelsen and Damian Brennan, both have in-depth technical knowledge of both the domestic and commercial plumbing and heating industry, having completed various high-profile projects on budget and on time.
We strive to be approachable, friendly, and empathetic, as well as responsive, professional, and competitive. We know and understand just how vital plumbing and heating is to your business. That's why we offer a comprehensive, all-in-one plumbing and heating service that focuses on unmatched quality workmanship and a commitment to excellence in customer services.
Our Services
Our team of experienced, expert plumbers and heating specialists can help with a wide range of services, including boiler installation, boiler service and repair, central heating services, Worcester and Hitachi products, and more. We specialise in commercial as well as domestic applications, and no job is too big or small for our team to take on. From minor fixes to wide-scale installations, we've worked with a supremely diverse range of builds and are able to bring our expertise to your premises today.
Our Commitment to Excellence
We understand that having to call out a plumber is often an arduous task, carried out at trying times. With this in mind, we've built our service to cater to all your needs, quickly and comprehensively, with a team of friendly and empathetic professional plumbers able to provide speedy, responsive, to-the-point remedies for an exhaustive range of queries. Our plumbers are Gas Safe and Oftec registered, accredited installers of the complete range of quality, reliable Worcester products, and each and every member of our team is individually qualified, experienced, and committed to a better standard of customer service.
24 Hour Service
With plumbing and heating being a necessity 24 hours a day, 365 days a year, we are proud to be available to our existing customers all day, every day. And being an accredited installer of a range of quality products and units, there is little wonder that we receive so many recommendations passed on to others from previous customers.
Excellent Customer Service and Professionalism
Many reviewers praised Columbus for their exceptional customer service, professionalism, and respectful manner. Engineers were described as polite, friendly, and knowledgeable, with some customers praising their diligence and efficiency.
High-Quality Workmanship
Reviewers praised the company's high-quality workmanship, with some mentioning that their boilers and heating systems were installed and serviced to a high standard. One customer mentioned that their boiler, fitted by Columbus, had been working flawlessly for three or four years.
Flexibility and Adaptability
Some customers appreciated Columbus's flexibility and adaptability, particularly when it came to working around their business hours or providing same-day services.
Minor Issues with Communication
One customer expressed disappointment with the company's communication regarding call-out fees, which they felt were not clearly explained. However, Columbus did offer to discuss the issue and resolve the matter amicably.
