Your logistics partner, from start to finish
At ACE Property, we pride ourselves on our commitment to providing exceptional service to our clients. With years of experience in the industry, our team of experienced property managers and administrators understand the importance of effective communication and attention to detail in ensuring the smooth running of rental properties.
Our Services
Our comprehensive property management services are tailored to meet the unique needs of our landlords and tenants. Whether you require full management, let-only services, or assistance with tenant issues, our team is dedicated to providing a seamless and stress-free experience. Our extensive property management services include:
- Full property management services, including rent collection, property maintenance, and tenant management
- Let-only services for landlords who prefer to manage their properties independently
- Assistance with tenant issues, including dispute resolution and tenant communication
- Extensive property management services for landlords, including property maintenance, rent collection, and tenant management
Why Choose ACE Property
At ACE Property, we understand the importance of building strong relationships with our clients. Our team is dedicated to providing a personalized service, tailored to meet the unique needs of each landlord and tenant. Our commitment to exceptional service, combined with our extensive knowledge of the Edinburgh property market, makes us the ideal partner for your property management needs.
Our Team
Our team of experienced property managers and administrators are dedicated to providing exceptional service to our clients. With years of experience in the industry, our team is committed to providing a seamless and stress-free experience for our landlords and tenants.
Testimonials
"On behalf of all of us we would like to thank all the staff at ACE Property Management for their outstanding and exemplary service during our tenancy" - Tenants PF, RG, and CG
"The team were very pleasant and professional to deal with and their services were competitively priced" - Landlord GG
Overall Experience
Renters and landlords alike have had positive experiences with Ace Property. They have praised the company's prompt communication, professionalism, and attention to detail. Many reviewers have mentioned the helpfulness of specific staff members, such as Jock, Sandie, and Marcus, who have gone above and beyond to assist with viewings, paperwork, and resolving issues.
Communication
Effective communication is key to a successful rental experience, and Ace Property has largely delivered on this front. Reviewers have praised the team's prompt responses to queries, efficient handling of paperwork, and willingness to listen to concerns.
Staff
The staff at Ace Property has been consistently praised for their professionalism, helpfulness, and friendly demeanor. Reviewers have singled out individual staff members for their exceptional service, demonstrating the company's commitment to building strong relationships with tenants and landlords.
Issues and Areas for Improvement
While the majority of reviews have been overwhelmingly positive, some reviewers have reported issues with referencing, communication, and professionalism. A few reviewers have expressed frustration with the referencing process, citing unclear requirements and inconsistent application of standards. Others have mentioned instances of poor communication, which has led to misunderstandings and delays.
