Ridelow is Manchester's independent bike store, built on a passion for two things: exceptional customer service and a love for all things bicycles. Founded on the simple principle of honesty and a dedication to providing exceptional customer experiences, Ridelow has become a trusted resource for riders of all ages and abilities.
Our Philosophy
Our mission is to empower our customers through:
- Integrity: We are committed to transparency and building lasting relationships with our customers.
- Innovation: We embrace new technologies and trends to offer the most diverse range of bikes and accessories.
- Customer Focus: Your happiness is our priority. We are dedicated to understanding your needs and providing tailored solutions.
What We Offer
Ridelow boasts a comprehensive selection of new and pre-owned bikes to fit every need. Our offerings include:
- Mountain bikes: Conquer any terrain with confidence.
- Road bikes: Speed, efficiency, and power packed into one.
- Hybrid bikes: Enjoy a comfortable and versatile ride for any commute or adventure.
- Electric bikes: Experience effortless riding with pedal-assist technology.
- Folding bikes: Perfect for urban commuting and tight spaces.
Beyond just selling bikes, we also offer a wide range of accessories, clothing, and repairs. Our experienced staff can provide expert advice on choosing the right gear and tackling any mechanical issues.
Why Choose Ridelow?
Our commitment to excellence extends beyond just selling bikes. Here's what sets us apart:
- Passionate staff: Our team of experienced cyclists are ready to offer personalized advice and guidance.
- Exceptional customer service: We go above and beyond to ensure a seamless and enjoyable experience for every customer.
- Competitive prices: We offer competitive prices on all of our products and services.
- Extensive selection: Discover a diverse range of bikes and accessories to match your individual needs.
More than just a bike shop, Ridelow is a community. Join us in celebrating the joy of cycling and find your perfect ride today!
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Ridelow. Multiple reviewers praised the helpful and friendly staff, who went above and beyond to assist with their queries and issues. The staff were patient, knowledgeable, and provided excellent recommendations.
Problem-Solving and Communication
When issues arose, such as out-of-stock items or returns, the staff at Ridelow demonstrated excellent problem-solving skills and communication. They kept customers informed, offered alternative solutions, and ensured a smooth and hassle-free experience.
Quality Products and Recommendations
Reviewers were impressed with the quality of products offered by Ridelow, including bikes and accessories. The staff provided expert recommendations, and the shop offered a wide range of items that catered to different needs and preferences.
Overall Experience
The overall experience at Ridelow was described as "amazing", "excellent", and "top-notch". Customers felt valued and appreciated, and many expressed their intention to return to the shop in the future.
