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Your trusted partner for professional and affordable car care in Bournemouth
Charminster Auto Repairs is a reputable independent garage based in Bournemouth, Dorset. We take pride in offering high-quality vehicle repairs, servicing, and diagnostics to customers across the region. With a team of qualified technicians and a dedication to exceptional customer service, we've become the go-to auto repair centre for countless motorists.
Our Expertise
Our skilled technicians are equipped with extensive experience and expertise in all aspects of vehicle maintenance, repairs, and diagnostics. We cater to all makes and models, including:
- Vans
- Campervans
- 4x4s
- Light commercial vehicles
Essential Maintenance & Repairs
- MOT testing and certification
- Comprehensive vehicle servicing
- General repairs across all components
- Diagnostic testing and repairs
- Tyre fitting and balancing
- Air conditioning repair and maintenance
- Exhaust system repair and replacement
Additional Services
- Carbon cleaning
- Battery replacement
- Diagnostic checks and advice
Customer-Focused Approach
At Charminster Auto Repairs, we prioritize your needs and concerns. We believe in:
- Transparency: Providing clear and concise information about your vehicle's condition and repair options.
- Communication: Regularly updating you on the progress of your repairs and answering any questions you have.
- Value: Offering competitive prices and clear billing.
Setting us apart
- Free Winter Health Check: During the winter months, we offer a complimentary check-up of your brakes, steering, suspension, fluids, and lights to ensure you're safe on the road.
- Online Booking: Book your appointment 24/7 for your convenience.
- Payment Assist: Manage unexpected repair costs with our interest-free payment plan.
- Independent and Reliable: As an independent garage, we have the flexibility to offer competitive prices without compromising on quality.
Get peace of mind knowing your vehicle is in capable hands. Contact us today and experience the difference at Charminster Auto Repairs!
Exceptional Service and Friendly Staff
The majority of reviews praise the exceptional service and friendly staff at this garage. Customers have reported that the work is always done to a good standard, and the staff are extremely helpful. The garage has a reputation for being trustworthy and reliable, with customers recommending it to friends and family.
Mixed Reviews on Communication and Attitude
However, there are a few reviews that mention poor communication and attitude from some staff members. One customer had a negative experience after being told their car would be seen on a specific day, only to be told it would have to wait until after breakfast. Another customer described the attitude as "vile" and mentioned poor communication between workers and receptionists.
Praises for Nick and the Team
Several reviews praise Nick and the team for their excellent service, with one customer mentioning that they feel valued and appreciated. The garage's willingness to fit cars in at short notice, particularly during busy periods, is also highlighted as a major strength.
Negative Review Concerns Lack of Trust
One customer had a particularly negative experience, feeling that the garage did not inspire trust due to the hostile and aggressive nature of the person inspecting their car. They warned others to avoid the garage and to look elsewhere for reliable service.
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