Let's put the fun back into golf!
At Express Cars (Condorrat) Ltd, we pride ourselves on being a trusted and reliable local taxi and private hire company operating in Cumbernauld and surrounding areas in North Lanarkshire. With a strong focus on providing a quality service, we strive to ensure that every aspect of your journey with us is seamless and hassle-free.
Our Services
We offer a comprehensive range of services designed to cater to your every need. Whether you require a quick and efficient airport transfer, a convenient ride to the city centre, or a reliable means of transportation to hospitals and other destinations, we've got you covered. Our fleet of vehicles is comprised of modern, well-maintained cars, including 6-seater and wheelchair-accessible options, ensuring that we can accommodate a wide range of passenger requirements.
Booking and Tracking
Booking a taxi with us has never been easier. You can choose to book online through our user-friendly website, or by giving us a call. Once your booking is confirmed, you'll receive text updates, allowing you to track your driver's progress and receive updates on your vehicle's location in real-time. This cutting-edge technology provides an added layer of security and peace of mind, ensuring that you can relax and enjoy your journey.
Competitive Pricing
We understand the importance of providing competitive pricing without compromising on quality. That's why we continually review our rates to ensure that they remain competitive and affordable. Whether you're traveling for business or pleasure, our goal is to provide you with a reliable, efficient, and affordable transportation solution that meets your needs and exceeds your expectations.
Quality of Service
The quality of service provided by this company has been mixed. Some customers have reported excellent service, with pre-booked taxis arriving on time and drivers being friendly and helpful. For example, Dawn Mackie had a positive experience with her pre-booked Edinburgh pick-up, and Mark Bloomer and Tony McGinty praised the company's prompt and reliable service.
On the other hand, some customers have reported poor service. Liam Hart and Shauni Hobbs gave the company a low rating due to delays and poor communication. X.Dav reported being stood up by the company, with one taxi arriving late and the others not arriving at all. Robert Hoey was dissatisfied with the company's lack of explanation for their poor service and abrupt handling of his complaints.
Booking Process
The booking process has also been a source of frustration for some customers. X.Dav reported that the company failed to provide all three taxis he had booked for his wife's 40th birthday, with the last taxi arriving 30 minutes late. Robert Hoey was also disappointed with the company's handling of his booking, which he claimed was poorly organized.
Pricing
While some customers have reported good value for money, others have expressed dissatisfaction with the pricing. Shauni Hobbs was charged 27 pounds for a taxi from the city center to Chryston, which she felt was exorbitant.
Staff Attitude
The staff's attitude has also been a point of contention. Robert Hoey reported that the lady manning the phones had a stinking attitude, while the manager/supervisor was abrupt and unhelpful. In contrast, Dawn Mackie praised the operators for being understanding and helpful.
Conclusion
Overall, the reviews suggest that this company has made some mistakes and has failed to meet the expectations of some customers. However, it also appears that the company has the potential to provide good service, particularly with regards to pre-booked taxis and friendly drivers.
