Business Details
17 Years
experience
Emergency
services
Award-Winning Letting Agents in Leeds
Established in 2009 as Let Leeds and rebranded as HOP in 2020, we are an award-winning property services company headquartered in Leeds. Our expertise spans student lettings, professional rentals, and investment sales, supported by a dedicated team with over 15 years of local market knowledge. We pioneered all-inclusive tenancies for students, covering utilities and broadband, and expanded to offer a 360-degree service for landlords including property management, refurbishments, and guaranteed rent schemes.Recognised as one of the UK's top 3% letting agents by The Property Ombudsman, we manage over 2,000 properties and specialise in HMOs and buy-to-let investments. Our innovative approach combines virtual tours, 24/7 repair reporting, and a commitment to transparency, evidenced by accreditations from Propertymark and membership in client money protection schemes. With a portfolio spanning Leeds' prime student areas, we serve tenants, landlords, and investors through offices in Richmond House.
Services
Student Lettings
Property Management
Investment Sales
HMO Management
Rent Guarantee
Property Refurbishments
Tenant Vetting
Maintenance Services
Portfolio Management
Development Appraisals
Details
- Year established: 2009
Highlights and features
- 15+ years of Leeds property market expertise since 2009
- All-inclusive student tenancies with bills packages included
- Rent Guarantee service covering up to 15 months of arrears
- 24/7 online repair reporting system for tenants
- Winner of multiple national letting industry awards
Associations and certifications
- Propertymark
- The Property Ombudsman Scheme
What people say
Great communication skills
Personable and efficient
Found tenants quickly
Helpful and efficient
Excellent customer service
Services
Student Lettings
Specialist student accommodation in Leeds with all-inclusive tenancies covering utilities and broadband. Properties range from 1-bed apartments to 10-bedroom houses across popular areas like Headingley and Hyde Park. Our service includes virtual tours, 24/7 maintenance support, and tailored area guides to help students find suitable housing. We manage over 2,000 student properties and offer guaranteed rent schemes for landlords.
Property Management
Full-cycle property management covering maintenance, rent collection, and tenant relations. Our services include regular property inspections, emergency repair handling within 24 hours, and compliance management. We provide landlords with rent guarantee options covering up to 15 months of arrears and legal expense protection. Our team handles both student and professional tenancies across Leeds' key residential areas.
Investment Sales
Specialist investment sales service for buy-to-let properties in Leeds. We offer portfolio management, property sourcing, and refurbishment services for investors. Our market expertise covers both student HMOs and professional rentals, with off-market and on-market sales options. We provide development appraisals and work with international investors to optimise property portfolios in Leeds' growing rental market.
HMO Management
Expert management of licensed HMO properties including compliance, maintenance, and tenant vetting. We specialise in converting standard properties to HMOs and managing large student houses. Our services include fire safety compliance, weekly testing logs, and guaranteed rent options. We handle all aspects of HMO management from licensing applications to ongoing maintenance and tenant turnover.
Tenant Vetting
Comprehensive tenant referencing including credit checks, employment verification, and previous landlord references. We ensure all tenants undergo rigorous vetting to minimise risks for property owners. Our process includes guarantor checks for students and income verification for professionals. We maintain a database of pre-vetted tenants to expedite property lettings while ensuring quality tenant matches.
People
Shauna
Head of Property Management
Overseeing property management operations at HOP, Shauna ensures high standards in maintenance and tenant relations. With extensive experience in Leeds' property market, she leads a team dedicated to maintaining properties across student and professional sectors.
Dave
Property Maintenance
Managing maintenance operations, Dave coordinates rapid response teams for repairs across HOP's portfolio. His focus on 24/7 service delivery ensures prompt resolution of tenant-reported issues, maintaining property standards and tenant satisfaction across Leeds.
Ami
Property Manager
As a property manager, Ami handles day-to-day operations for HOP's rental portfolio. She works closely with landlords and tenants to ensure smooth property management, leveraging her knowledge of Leeds' rental market to optimise property performance.
Rebecca
Property Manager
Rebecca manages a portfolio of student and professional properties, focusing on tenant relations and property maintenance. Her role includes regular inspections and ensuring compliance with local regulations, contributing to HOP's high tenant retention rates.
Rosco
Head of Student Lettings
Leading student lettings in Leeds, Rosco specialises in matching students with suitable accommodation. With deep knowledge of university areas, he oversees the all-inclusive tenancy programme and ensures properties meet student needs across Leeds' key academic districts.
Questions
Do you offer all-inclusive student tenancies?
Yes, all 3+ bedroom HOP properties include gas, electric, water, and broadband in one monthly payment.
How quickly do properties get rented?
We let properties 5 days faster than average through our proactive marketing and extensive tenant database.
What areas of Leeds do you cover?
We operate across Leeds including Headingley, Hyde Park, Burley, Woodhouse, and city centre locations.
Do you offer rent guarantee protection?
Yes, our rent guarantee covers up to 15 months of arrears with no excess and includes legal expense cover.
How do maintenance requests work?
Report repairs 24/7 via our online portal with 24-hour response time for emergencies and 48-hour resolution for minor issues.
Can I view properties online?
Yes, all properties feature virtual tours available on our website and property portals for remote viewing.
