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Where the rhythm of life meets the rhythm of rest

Nestled amidst the vibrant heart of Paddington, The Pilgrm Hotel stands as a sanctuary for mindful travellers seeking a unique and unforgettable experience. Stepping into this beautifully curated space is like stepping into a sensory sanctuary, where attentiveness and artistry blend seamlessly.

A Symphony of Sensory Delight

The Pilgrm is more than just a place to rest your head. It's a world designed to engage all your senses. From the carefully curated art collection that adorns the walls to the soothing scent of organic coffee brewing in the cafe, every detail has been thoughtfully chosen to create a harmonious and captivating atmosphere.

Tailored Experiences for the Modern Traveller

Whether you're a seasoned traveller or a curious newcomer, The Pilgrm offers a tailored experience that exceeds expectations. Enjoy bespoke amenities, curated experiences, and friendly, personalized service. Each room is a sanctuary, offering both luxurious comfort and an inspiring ambiance.

A Community of Creatives

Located in the heart of a vibrant artistic neighbourhood, The Pilgrm enjoys a rich and diverse community. Surrounded by esteemed literary figures, architects, and local creatives, you'll feel inspired and connected throughout your stay.

A Commitment to Sustainability

Sustainability is at the heart of The Pilgrm's philosophy. From eco-friendly practices to locally sourced food and beverages, the hotel is dedicated to minimizing its environmental impact and preserving the surrounding area.

Uncover a World of Experiences

Beyond the luxurious amenities and calming ambiance, The Pilgrm offers an array of curated experiences for its guests. Enjoy original art exhibitions, participate in guided tours, or simply relax and enjoy the peaceful atmosphere of the hotel's common areas.

Joining The Pilgrm Community

By subscribing to The Pilgrm's newsletter, you'll receive exclusive offers, insider tips, and invites to special events and experiences. Stay connected and discover new ways to explore London through The Pilgrm's curated lens.

Reviews (974)
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Positive: The hotel's location, design, food and drink options, and 12pm check-out time have been praised by many guests.
Negative: The hotel's staff reception, room quality, and noise levels have been identified as major issues, with some guests reporting inconsistent and unfriendly staff, small and noisy rooms, and temperature control problems.

Positive and Negative Aspects

Staff Reception and Friendliness

Many guests have reported inconsistent and sometimes unfriendly staff reception. Some staff members, particularly those working late at night, have been praised for their helpfulness, but others have been found to be rude and cold. The lack of consistency in staff friendliness has been a significant issue for several guests.

Room Quality and Noise

Room sizes have been a disappointment for many guests, with some feeling that they were smaller than expected. Windows have been a particular issue, with some rooms being very noisy due to the age of the building and the proximity to the street. Additionally, some rooms have been too hot or too cold, with fans and air conditioning proving to be inadequate solutions. The noise from the ventilation and trains has also been a problem for some guests.

Location and Amenities

Despite some issues with the hotel, many guests have praised its location, with Paddington Station being just a short walk away. The hotel's design and decoration have also been praised, with some guests finding it to be interesting and cozy. The food and drink options have also been enjoyed by many, with the hotel's restaurant and bar being a standout feature.

Check-in and Check-out

Some guests have reported difficulties with check-in and check-out procedures, including issues with online self-check-in and mistakes with room assignments. The 12pm check-out time has been appreciated by some, but others have found it to be inconvenient.

Conclusion

The Pilgrm Hotel in London has received mixed reviews from guests, with some praising its location, design, and food options, while others have been disappointed with the staff reception, room quality, and noise levels. Despite some issues, many guests have found the hotel to be worth staying at and have reported positive experiences.