Create memories that will last a lifetime.
About Us
The Hatfield Hotel, situated in the heart of Lowestoft's seafront, offers an unparalleled coastal experience like no other. As a premier hotel, we pride ourselves on providing a haven of tranquility, where the soothing sounds of the ocean waves create a serene ambiance that attracts visitors and locals alike.
With our meticulously refurbished and updated design, blending modern and classic elements, we create a unique atmosphere that is both elegant and inviting. Our wrap-around terrace bar and restaurant boasts stunning views of the sea, making it the perfect spot to relax and unwind.
Our Services
At The Hatfield Hotel, we understand that every guest is unique, and that's why we offer a range of services to cater to your individual needs. From our luxurious accommodation options, including Suites, Doubles, Twins, and Family rooms, to our mouth-watering dining experiences, we guarantee a comfortable, enjoyable, and relaxing stay.
Our Terrace Bar is the perfect spot to soak up the breathtaking views of the sunrise to sunset skyline, while our friendly team caters to your every need. Enjoy a freshly ground coffee as you savor our homemade scones and cakes, or try one of our locally sourced dishes from the menu. In the afternoon, indulge in a Sparkling Afternoon Tea in The Library with traditional charm and a stunning view, along with our hand-shaken cocktails.
For your special occasions, our Wedding Suites provide the perfect backdrop for an unforgettable celebration. Our experienced team is dedicated to making your dream wedding a reality, with stunning sea views, reception rooms, and delicious menus to choose from.
Dining Experiences
At The Hatfield Hotel, we take pride in our culinary expertise, offering a range of mouth-watering menus to suit every taste and occasion. From our daily menu, available from 5.30 pm, to our epic steak nights every Friday and Saturday, and our Sunday Carvery, we promise to delight your senses. Treat yourself like royalty and secure your spot at the table now!
Join Our VIP Membership
As a valued guest, we invite you to become a part of our exclusive VIP membership program. Enjoy exclusive benefits, discounts, and priority booking for our special events and offers. Sign up now and start experiencing the best of The Hatfield Hotel!
General Impressions
The reviews of the Hatfield Hotel are mixed, with some guests having a wonderful experience and others being extremely dissatisfied. The hotel's location, overlooking the sea, is a major plus, and many guests appreciate the friendly and attentive staff.
Positive Aspects
- Many guests praise the hotel's location, with its stunning sea views and proximity to the town center.
- The staff are often commended for their friendly and attentive service.
- The hotel's breakfast is frequently mentioned as a highlight, with a good selection of options and delicious food.
- Some guests appreciate the hotel's cleanliness and comfort, with comfortable rooms and a relaxing atmosphere.
Negative Aspects
- Some guests are disappointed with the hotel's cleanliness, citing dirty rooms and poor maintenance.
- The hotel's food is a major letdown for some guests, with complaints of poor quality, undercooked meat, and unappetizing presentation.
- Some guests experience poor service, including long wait times, forgotten orders, and unhelpful staff.
- A few guests mention issues with the hotel's amenities, such as a lack of amenities or poor quality towels and bedding.
Specific Incidents
- One guest reports finding a black cat wandering around the hotel.
- Another guest is served raw chicken, and the staff respond poorly to the complaint.
- A group of guests experiences a lost order, leading to a delay in service.
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