Fuelled by technology, driven by data, and delivered by people.
Who we are
TEG is a leading technology company dedicated to transforming the road transport industry. Since 2000, we've combined innovative technology, actionable data, and exceptional people to deliver tailored solutions that optimize efficiency, transparency, and profitability for businesses across the entire supply chain.
Our Vision
Our vision is to empower road transport through data-driven insights, digital marketplaces, and transformative technology solutions. We believe in building a future where road transport is more efficient, sustainable, and profitable for everyone.
1. Empowering Informed Decisions
- Real-time data and analytics on market trends, fuel costs, and driver wages.
- Predictive analytics for cost optimization and route planning.
- Actionable insights to enhance operational efficiency and profitability.
2. Connecting Supply and Demand
- Marketplace platform connecting shippers and carriers directly, fostering trust and transparency.
- Automated matching algorithms guarantee optimal load allocation.
- Reduced costs and increased utilization for all stakeholders.
3. Building Trust and Security
- Secure digital identity framework for enhanced authentication and trust.
- Advanced payment solutions for seamless and secure transactions.
- Comprehensive data protection and compliance measures.
4. Innovation & Collaboration
- Continuous investment in cutting-edge technology and solutions.
- Open API platform for seamless integration with existing workflows.
- Active participation in industry forums and partnerships.
5. Custom Solutions
- Tailored solutions designed to meet the unique needs of each client.
- Dedicated account managers and implementation teams to ensure success.
- Collaboration and continuous improvement focus on deliver impactful results.
User Experience
The reviews highlight a mixed bag of experiences with Transport Exchange Group's services. On one hand, some users have reported positive outcomes, with two reviewers praising the company's support in growing their courier businesses. On the other hand, two reviewers have expressed strong dissatisfaction with their experiences, citing issues with refunds, poor customer service, and unresolved problems with the software.
Positive Aspects
Ease of Use and Scalability
One reviewer praised the company's web portal, describing it as "user-friendly, scalable, and responsive." Another reviewer appreciated the support provided by the company, which helped their courier business grow.
Negative Aspects
Refund and Payment Issues
One reviewer reported a very negative experience, claiming that they lost 5,000 without receiving any business from the company. They were not offered a refund and did not receive any support. Another reviewer had issues with the management of the platform and customer service, describing it as "absolutely abysmal."
Customer Service
The same reviewer who had issues with the management of the platform also reported that customer service was unresponsive and provided limited, contradictory information. This lack of support led to unresolved issues with the software.
