Trust us with your health, we care!
At McKay Pharmacy, we are a group of three exclusive pharmacies that have been serving local communities for over 35 years. Our ethos is simple, to develop services that put patients first and to welcome all new and existing customers with a friendly smile which can be coupled with high quality health advice.
Our Services
We offer a wide range of services, including vaccinations, health screenings, and private prescriptions. Our experienced pharmacists and staff are dedicated to providing personalized care and advice to our patients. Whether you need a flu vaccination, health check, or medication management, we are here to help.
Flu Vaccinations
Our pharmacies offer flu vaccinations to protect you and your loved ones from the flu virus. We also provide Covid-19 vaccinations and booster shots to help prevent the spread of the virus. Our vaccination clinics are conveniently located in Belfast, Newtownards, and Templepatrick, making it easy to get vaccinated at a location near you.
Health and Wellness
In addition to our vaccination services, we also offer health and wellness services, including health screenings, ear wax removal, and sports therapy. Our team of healthcare professionals is dedicated to helping you achieve optimal health and wellness.
My Pharmacy
Our online pharmacy, My Pharmacy, allows you to order repeat prescriptions, private prescriptions, and other healthcare products from the comfort of your own home. You can also access health advice and information on our website.
Partner with Us
We partner with healthcare professionals, doctors, and hospitals to provide comprehensive healthcare services to our patients. If you are interested in partnering with us, please contact us to learn more about our partnership opportunities.
Store Finder
We have three convenient locations in Belfast, Newtownards, and Templepatrick. You can find our store addresses, phone numbers, and hours of operation on our website.
Collection Point
Our collection point service allows you to pick up your prescriptions and other healthcare products at a location convenient for you. Simply order online and select the collection point option at checkout.
Customer Service Issues
The reviewers have expressed frustration with the customer service at Mckays Pharmacy. There have been reports of long wait times, with one reviewer stating that they had to wait for over half an hour for a single prescription. Additionally, some reviewers have felt ignored or dismissed by the staff, with one reviewer describing an assistant as "unfocused" and another experiencing a rude conversation with a pharmacist.
Prescription Issues
Several reviewers have expressed disappointment with the dispensing of their prescriptions. One reviewer was not given their full prescription, while another had to wait for an extended period to collect their prescription.
Friendly Staff
Despite the issues, some reviewers have praised the friendly staff at Mckays Pharmacy, describing them as "friendly" and "handy".
Conclusion
The reviews highlight a range of issues with the customer service and prescription dispensing at Mckays Pharmacy. While some reviewers have experienced poor service, others have had positive interactions with the staff.
