Helping you sleep better, one bed at a time
Passionate about sleep and committed to quality, Vic Smith Beds has been a trusted supplier of beds and mattress in the London area for over years. Founded by a local family, we pride ourselves on offering exceptional customer service, an extensive range of high-quality products, and competitive prices.
What sets us apart?
- Family-run and locally owned: We take pride in our close-knit team and our commitment to understanding our customers' individual needs.
- Expert knowledge and advice: Our experienced staff are highly trained and can guide you through the selection process to find the perfect bed and mattress.
- Unparalleled range: We offer a diverse selection of beds and mattresses to suit all budgets and preferences, including traditional, memory foam, and hybrid options.
- Exceptional customer service: We go above and beyond to ensure a seamless and enjoyable shopping experience.
- Commitment to quality: We partner with trusted manufacturers to deliver beds and mattresses made from the highest quality materials and featuring innovative technologies.
Our services
- Bed and mattress selection: We guide you through the process of choosing the right bed and mattress for your individual needs and preferences.
- Expert delivery and assembly: Our professional delivery team will ensure your new bed is safely delivered and expertly assembled in your bedroom.
- Flexible financing options: We offer convenient financing plans to make your dream bed affordable.
- Free local delivery: We offer complimentary delivery within a certain radius of our store.
- Exceptional customer support: Our friendly and responsive staff are always ready to answer your questions and address any concerns.
More than just beds
Beyond our extensive range of beds and mattresses, we also offer a selection of bed frames, headboards, and other accessories to complete your bedroom. We also provide a comprehensive range of mattress and bed warranties for added peace of mind.
Get the quality sleep you deserve with Vic Smith Beds!
Overall Experience
The reviews are mixed, with one customer expressing extreme dissatisfaction with the product and service, while several others have had positive experiences with Vic Smith Beds.
Customer Service
Most customers have praised the staff at Vic Smith Beds for being friendly, helpful, and knowledgeable about their products. Some have mentioned that the staff took the time to help them decide on a purchase and were patient during the testing process. However, one customer had a negative experience with the owner, Vic Smith, who refused to take liability for a manufacturing fault and made unwarranted personal comments.
Product Quality and Delivery
Several customers have praised the quality of the mattresses and beds purchased from Vic Smith Beds, with some mentioning that they are the most comfortable they have ever slept in. Delivery has been reported to be swift and efficient, with some customers receiving their products within a week or even on the same day.
Comparison to Other Businesses
Some customers have compared Vic Smith Beds favorably to larger high street suppliers, citing the excellent service and competitive pricing as reasons to choose the local business.
