Transform Your Home, Transform Your Life
At First Home Improvements, we pride ourselves on being one of the longest established double glazing companies in the UK, with roots dating back to the early 1970s. With a wealth of experience and expertise, we have built a reputation for providing high-quality products and exceptional customer service. Our team of experts is dedicated to guiding you through the vast range of double glazing products and services we offer, ensuring that you find the perfect solution to meet your unique needs and requirements.
Our Services
We specialize in providing a comprehensive range of home improvement products and services, including windows, doors, conservatories, porches, roofline, and garage doors. Our product portfolio is extensive, with a wide range of styles, colours, and finishes to choose from. From A+ energy-rated windows to secure and stylish doors, we have everything you need to improve the comfort, security, and aesthetic appeal of your home.
Windows
Our window range includes UPVC casement windows, double glazed sash windows, bow and bay windows, UPVC tilt-and-turn windows, shaped UPVC windows, Georgian bar windows, Tudor windows, and coloured UPVC window frames. We also offer textured and patterned glass options, replacement windows, and energy-efficient double glazing solutions.
Doors
Our door range includes composite doors, French doors, sliding patio doors, bi-fold doors, and secure doors. We understand the importance of a stylish and secure entrance, which is why we offer a wide range of door styles and colours to match your unique taste and requirements.
Conservatories and Roofline
We offer a comprehensive range of conservatory styles, including conservatory design, conservatory upgrade, orangeries, and conservatory roof replacement. Our roofline services include guttering, soffits, fascias, bargeboards, and roof trim.
Why Choose Us
As a FENSA-approved double glazing installer, we guarantee exceptional quality and customer service. Our extensive list of accreditations and certifications ensures that you can trust us to deliver the highest standards of workmanship and expertise. With a 10-year guarantee on all our products, you can have peace of mind knowing that your investment is protected.
Customer Testimonials
Don't just take our word for it! Our customers rave about our exceptional service and high-quality products. Check out our testimonials page to see what our happy customers have to say about us.
Overview of Reviews
The reviews of First Home Improvements are largely negative, with many customers expressing dissatisfaction with the company's products and services.
Common Complaints
- Many customers have reported poor quality products and workmanship, including issues with door and window installations.
- Several reviewers have mentioned poor customer service, including unreturned phone calls and a lack of response to complaints.
- Some customers have reported being misled about prices and services, with one reviewer stating that they were quoted an excessively high price for replacement windows and doors.
- Other common complaints include poor communication, unreliable warranties, and difficulty in getting issues resolved.
Positive Feedback
- A few reviewers have reported positive experiences with the company, citing good quality products and courteous staff.
- Some customers have praised the company's installation process, stating that it was quick and efficient.
- A few reviewers have mentioned that the company's after-sales service was good, with prompt responses to issues and efficient repairs.
Common Themes
- Many reviewers have expressed distrust of the company, stating that they would not recommend First Home Improvements to others.
- Several reviewers have mentioned that they felt pressured into signing contracts or making purchases, with one reviewer stating that the company used "scare tactics" to push sales.
