Live, Learn, Thrive: Where students matter
At CODE Students, we're more than just a provider of student accommodation. We're a community, dedicated to making a difference in the lives of our residents. Our mission is to provide a home away from home, where students can thrive, grow, and make unforgettable memories.
Our Story
Our journey began with a simple yet ambitious goal: to redefine the student accommodation experience. We knew that students deserved more than just a roof over their heads - they deserved a community, a support system, and a place to call their own. With this vision in mind, we set out to create a unique living experience that would surpass the expectations of even the most discerning students.
Our Services
We pride ourselves on offering more than just a room to rent. Our student accommodation in Leicester and Coventry is designed to provide a holistic living experience that caters to the needs of modern students. From state-of-the-art facilities to regular social events, we strive to create an environment that fosters growth, connection, and a sense of belonging.
Our services include:
- Stylish and modern studios and en-suite rooms
- State-of-the-art facilities, including gym, laundry, and study spaces
- 24/7 security and maintenance team
- Regular social events and activities
- Wellness programs and mental health support
- Flexible contracts and competitive pricing
Our Values
At CODE Students, we believe that every student deserves a high-quality living experience that enhances their university life. Our values are simple yet profound:
- We put students first, always
- We strive for excellence in everything we do
- We believe in the power of community and connection
- We're committed to making a positive impact on the lives of our residents
Our Awards and Recognition
We're proud to have received numerous awards and recognition for our commitment to excellence in student accommodation. Some of our notable awards include:
- National Student Housing Awards: Best Small Provider (2019)
- International Accommodation Quality Mark (2019)
- CXA 2019 UK Customer Experience Awards: Silver Winner
Cleanliness and Facilities
The cleanliness and facilities at Code student accommodations in Leicester receive mixed reviews. Some reviewers praise the cleanliness and size of the rooms, as well as the helpfulness of the front of house staff. The gym and communal areas are also mentioned as positive aspects. However, others complain about the lack of maintenance, with issues such as broken elevators and poor laundry facilities.
Electricity and Billing
A common complaint among reviewers is the billing and electricity package offered by Code. Many students feel ripped off by the limited electricity allowance and additional charges for exceeding the limit. Some reviewers also mention issues with the contract, with unauthorized charges and unreturned deposits.
Customer Service
Reviews of the customer service at Code are generally negative. Many reviewers complain about the unhelpful and dismissive attitude of the staff, with some even claiming to have been threatened with legal action over disputed charges.
Events and Hospitality
On the other hand, the events and hospitality at Code receive mostly positive reviews. Many reviewers praise the friendly and welcoming staff, as well as the enjoyable events and amenities provided.
Damages and Deposits
A major point of contention among reviewers is the handling of damages and deposits. Many students claim to have been unfairly charged for damages they did not cause, with some even providing evidence to support their claims. This has led to a loss of trust in the management and staff of Code.
