Tomorrow's Estate Agency, Available Today
At Express Estate Agency, we're revolutionising the way you buy, sell, and rent properties. Our unique approach combines the expertise of highly skilled industry professionals with cutting-edge technology to provide a seamless and stress-free experience.
Our story began with a simple goal: to provide an estate agency service that is transparent, efficient, and above all, customer-centric. We're proud to have achieved our goal, and as a result, we've been rated the number 1 estate agent in the UK.
Our Services
We understand that every property is unique, and every customer has different needs. That's why we offer a range of services designed to cater to individual requirements. From free instant offer estimation to expert sales progression, we'll guide you every step of the way.
Our services include:
- Free instant offer estimation
- Expert sales progression
- Specialized sales negotiation
- Enormous advertising on hundreds of websites
- Industry-leading technology
- 24/7 buyer enquiry line
- Free professional photography
- No sale, no estate agency fee
What Sets Us Apart
At Express Estate Agency, we're committed to providing a customer experience like no other. Our team of over 120 friendly industry experts is dedicated to providing a personal touch to every customer. We believe in using technology to enhance the customer experience, not replace it.
Our cutting-edge technology allows you to track your property sale from the first enquiry to completion of contracts. You'll have access to real-time updates, including viewing requests, feedback, and offers. Our industry-leading technology ensures that you're always in control.
Customer Reviews
Don't just take our word for it. Our customers rave about our service. Here's what some of them have to say:
- "Guys are fantastic, keep you well informed!"
- "Brilliant service"
- "House sale"
- "Polite, Professional and knowledgeable"
- "Best company out there"
Poor Customer Service and Lack of Communication
Several reviewers have reported poor customer service and a lack of communication from the estate agency. Many have mentioned that the agency fails to respond to calls and emails, leaving customers in the dark about the progress of their property sales.
Unfulfilled Promises and Misleading Information
Some reviewers have reported that the agency makes false promises, such as guaranteeing a sale within a certain timeframe, and fails to deliver on these promises. Additionally, some reviewers have mentioned that the agency provides misleading information, such as valuing properties inaccurately.
Unprofessional and Unreliable
Several reviewers have described the agency as unprofessional and unreliable. They have reported that the agency's staff are often unavailable, unhelpful, and unresponsive, making it difficult to get things done.
Frustrating and Stressful Experience
Many reviewers have described their experience with the agency as frustrating and stressful. They have reported feeling misled, ignored, and disrespected by the agency's staff.
Positive Experiences
However, some reviewers have reported positive experiences with the agency, citing good communication, professionalism, and a smooth sales process.
Misleading Advertising
Some reviewers have reported that the agency's advertising is misleading, making false promises and guarantees that are not fulfilled.
Complaints about Fees
Some reviewers have complained about the agency's fees, which they feel are excessive and not justified by the service provided.
