Your trusted partners in business
Black Hawk Roofing & Guttering is a family-run business established in 1995, proudly serving the people of South London and Surrey. With over 20 years of experience in the industry, we have become trusted experts in all aspects of roofing and guttering.
Our Expertise
Our skilled and experienced team offers comprehensive roofing and guttering services, covering everything from minor repairs to complete roof replacements. We are qualified to handle:
- Pitched Roofing: Repairing and replacing damaged tiles, addressing leaks, and installing new roofs.
- Flat Roofing: Professional installation and repair of fibreglass roofs, ensuring a watertight seal.
- Guttering: Installation, repair, and cleaning of gutters and downpipes, ensuring proper rainwater management.
- Fascia and Soffits: Replacement and repair of damaged fascia boards and soffits.
- Chimney Repairs: Repointing, replacing, and installing flashing to prevent water damage.
Quality & Transparency
At Black Hawk, quality and transparency are paramount. We:
- Use only high-quality materials from trusted suppliers.
- Provide detailed documentation of all work carried out.
- Share progress photos with our clients at every stage of the process.
- Offer a 10-year insurance-backed guarantee on all our work.
Customer Focused Approach
Our team is dedicated to delivering exceptional customer service. We:
- Arrive on time and provide accurate estimates.
- Work efficiently and respectfully, leaving your property clean and tidy.
- Communication is open and clear, ensuring you are updated throughout the process.
Our Commitment
Black Hawk Roofing & Guttering is committed to providing reliable, professional, and affordable services to our valued customers. Our commitment to quality, transparency, and excellent customer service has earned us a reputation as one of the most trusted roofing and guttering companies in South London & Surrey.
Overall Experience
The reviews highlight both positive and negative experiences with the company. On the positive side, customers praise the company's reliability, professionalism, and value for money. On the negative side, one customer expresses disappointment with the company's unprofessionalism and lack of response.
Positive Aspects
Reliability and Professionalism
Customers who have used the company for over 10 years praise its reliability and professionalism. The company is described as "brilliant" and "quick and professional" in its work.
Value for Money
The company is also commended for its reasonable pricing and value for money. One customer mentions that the work was done within a week of requesting it, and the prices were great.
Communication
The company's communication is also highlighted as a positive aspect. Customers appreciate the clear explanations of the repairs and the transparency of the work process.
Negative Aspect
Unprofessionalism
One customer expresses disappointment with the company's unprofessionalism, citing a lack of response to calls and emails after an initial visit to assess the roof.
