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Who We Are
At Merci Maman, we are a family-owned business with a passion for creating meaningful and personalized jewellery that captures the essence of special moments in life. Founded in 2007 by Beatrice de Montille, our charismatic founder and mum of four, we have been celebrating the special bond between a mother and her child ever since. Over the years, we have grown from humble beginnings to become a renowned brand, celebrated for our exquisite craftsmanship and commitment to delivering exceptional customer service.
Our Story
Our journey began 16 years ago when our founder, Beatrice de Montille, crafted our first bracelet, marking the beginning of our iconic brand. Since then, we have been dedicated to creating timeless and exquisite pieces that capture the essence of life's most precious moments. Our story took a significant turn in 2014 when the Duchess of Cambridge was spotted wearing one of our hand-engraved necklaces, proudly displaying the name and date of birth of Prince George. This endorsement not only validated our commitment to excellence but also catapulted our brand to international recognition. We have since been acknowledged for our exceptional quality and service, earning esteemed awards, including the prestigious Queen's Award in 2017 and 2020.
Our Services
At Merci Maman, we offer a wide range of personalized jewelry services that cater to unique occasions and milestones in life. Our collection includes:
Birth Connections: Celebrate the arrival of a new life with our beautiful and personalized birth gifts.
Christening & Communion: Mark these special occasions with beautifully crafted and personalized jewelry.
Easter & Spring: Welcome the arrival of spring with our bright and cheerful jewelry pieces.
Mother's Day: Celebrate the love and devotion of mothers with our thoughtful and personalized gifts.
Gift Ideas: Explore our curated collections of gift ideas for loved ones, including new mothers, grandmothers, and more.
Personalized Jewellery
Our team of skilled craftsmen and women take immense pride in their work, carefully engraving each piece by hand to ensure precision and attention to detail. With our state-of-the-art equipment and meticulous approach, we guarantee exceptional quality and precision in every facet of our craft.
why Choose Us?
At Merci Maman, we pride ourselves on:
- Exquisite Craftsmanship: Our expertly crafted pieces undergo rigorous quality control to ensure perfection in every detail.
- Personalized Service: Our dedicated team is always available to assist with any query or concern, ensuring an exceptional customer experience.
- Unparalleled Quality: We source the finest materials and utilize cutting-edge technology to guarantee high-quality jewelry that meets the highest standards.
- Free Delivery: Enjoy complimentary delivery on orders over 150, ensuring your love ones receive their gifts promptly and in perfect condition.
Join Our Community
Stay updated on the latest trends, new collections, and special offers by subscribing to our newsletter. By joining our community, you'll receive exclusive access to:
- Special Offers: Enjoy 10% off your first purchase and stay updated on exclusive sales and promotions.
- New Collections: Be the first to discover our fresh and innovative collections, designed to provide the perfect gift for any occasion.
- Exclusive News: Stay informed about the latest news, trends, and product launches, ensuring you're always ahead of the curve.
Order Processing and Delivery
Some customers have reported issues with order processing and delivery times. One reviewer, Timo L., experienced a 12-day wait despite the homepage promising 24-hour delivery. However, after contacting the company, the issue was resolved, and the goods arrived promptly.
Product Quality
The quality of the jewelry has received mixed reviews. While some customers, such as Marleen Van Den Enden, have reported that the jewelry looks beautiful and remains so after extended wear, others have experienced issues with durability. Marleen's necklace chain began to rub off after four months.
Positive Reviews
Many customers have reported being very satisfied with their purchases. Kqjeh praised the beautifully crafted jewelry, stating that their bangle remains like new even after wearing it permanently. Tati Ruckeshauser was pleased with the engraved bracelets she purchased for her sisters, citing the impeccable service and unique gifts. Ju Ne simply stated that the jewelry is super beautiful and the advice is great.