Business Details
50+ Years
experience
Emergency
services
Your Trusted Mental Health Support in Richmond
Established over six decades ago, Richmond Borough Mind has been a steadfast presence in mental health support, operating as an independent registered charity with deep roots in the local community. As part of a network of over 100 local Minds, we collaborate on national mental health campaigns while maintaining our distinct identity and governance. Our achievement of the Mind Quality Mark underscores our commitment to delivering safe, life-changing services that meet rigorous standards of excellence. Specialising in a comprehensive range of mental health interventions, we provide talking therapies for individuals experiencing mild to severe mental health challenges, crisis services for immediate support needs, educational programmes to enhance understanding, and peer-led support networks that harness lived experience to foster recovery. Our organisation actively works to dismantle stigma and discrimination through awareness campaigns while empowering individuals to make informed decisions about their mental health journey.The breadth of our expertise is reflected in our ability to tailor support across diverse needs, from low-level anxiety management to complex, enduring mental health conditions. With a team combining professional qualifications and personal insight, we offer a unique blend of clinical knowledge and empathetic understanding. Our services are designed to meet the specific needs of adults, young people, and carers across the borough of Richmond and surrounding areas, ensuring our support remains accessible and locally relevant. Through continuous service evaluation and improvement initiatives, we maintain our position as a trusted provider of mental health services in the region.
Services
Counselling
Peer Support
Crisis Services
Mental Health Training
Young People Support
Carers Support
Technology Workshops
Outreach Services
Wellbeing Programmes
Crisis Cafes
Details
- Year established: 1964
Highlights and features
- 60+ years supporting mental health in Richmond and surrounding areas
- Combines professional expertise with lived experience of mental health challenges
- Personalised support solutions for both mild and complex mental health needs
- Provides evidence-based training to organisations and communities
- Maintains rigorous quality standards through the Mind Quality Mark accreditation
Associations and certifications
- Mind Quality Mark
What people say
Lifeline service
Compassionate staff
Effective crisis support
Empowering programmes
Welcoming environment
Services
Counselling Services
Our professional counselling services offer confidential, one-to-one support for individuals experiencing mental health challenges. Utilising evidence-based therapeutic approaches, our qualified practitioners help clients develop coping strategies and work towards recovery. Available to adults across Richmond and surrounding areas, sessions are conducted in a safe, supportive environment that prioritises client confidentiality and emotional safety.
Peer Support
Peer-led support programmes connect individuals with trained volunteers who share lived experience of mental health challenges. These sessions foster mutual understanding and practical coping strategies through shared experiences in both group and one-to-one formats, creating valuable support networks that extend beyond formal service delivery.
Mental Health Training
Our accredited training programmes equip organisations with essential mental health knowledge and practical support skills. Specialised courses include Mental Health First Aid certification, workplace wellbeing workshops, and sector-specific training for education and healthcare professionals, delivered by instructors with both clinical expertise and personal experience.
Crisis Services
Journey Recovery Hub provides immediate support through crisis cafes and outreach services. Our trauma-informed approach helps individuals manage acute mental health episodes using de-escalation techniques and personalised recovery plans, with referrals facilitated to appropriate longer-term support services as needed.
Technology Workshops
Connect to Tech workshops help individuals build digital confidence through guided sessions on using technology for mental health support. Participants learn to access online resources, maintain digital safety, and utilise apps that promote emotional wellbeing in a supportive learning environment.
Questions
What mental health services do you offer for adults?
We provide counselling, peer support, crisis cafes, wellbeing programmes, and technology workshops specifically tailored for adults' mental health needs.
Do you provide support for young people with mental health challenges?
Our specialist youth services include peer mentoring, school workshops, and support groups for young people aged 8-25.
What support options exist for carers of individuals with mental health issues?
Carers in Mind offers dedicated peer support groups, 1-to-1 assistance, and educational workshops specifically for mental health carers.
How can I access immediate mental health support?
Our crisis cafes and outreach services provide immediate support, while our website offers self-referral options for urgent mental health needs.
Do you offer mental health training for organisations?
Yes, we provide accredited Mental Health First Aid training and tailored wellbeing workshops for businesses, schools, and local authorities.
What makes your mental health services different from others?
We uniquely combine professional expertise with lived experience, offering both clinical support and peer-led recovery programmes across multiple locations.
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