Excellence in Property Maintenance, Delivered with Integrity
At Turnpower, we take pride in offering a fully integrated and professional property maintenance solution throughout London and the Home Counties. Our highly trained and experienced workforce incorporates all Construction Industry disciplines, and our service is provided for the Retail, Healthcare, Leisure, Commercial, and Social Housing Sectors.
Our Commitment to Excellence
We are fully committed to providing the highest standards of service to all clients, and proud to support a process of continuous improvement by encouraging innovation and creating a challenging environment that ensures a strong and effective management team. It is a vital element of our management philosophy to ensure maximum levels of staff motivation and commitment, to which we continuously set and maintain the highest standards and strive to surpass our customers' expectations.
Our Services
We provide Reactive and PPM Services to our clients, carefully tailored with Helpdesk Facilities, Health & Safety, a Commitment to Quality and Peace of Mind - Driven by strong and effective management. Our clear vision for client satisfaction and transparency is further supported by our company employed staff and engineers, and continuous positive development through Investors in People.
Our Expertise
Our knowledge and experience of working for the Retail Sector are matched only by our envied reputation for quality, service and value. We understand the need for an empowered helpdesk solution and this is provided by key industry engineers always on hand. Our recruitment and training policy has been instrumental in producing a workforce of the highest calibre and integrity.
Innovative Transparency
In this modern world, expectations of the FM provider are demanding and often time critical. Having the correct engineer, at the optimum time is essential to providing a service that meets the needs of your ever-changing environment. With our real-time CAFM solutions, we not only know where our key engineers are positioned geographically, but we can also ensure that their logged maintenance times accurately reflect their time spent on the job.
Our Commitment to Quality
A rigorous Quality Assurance System forms an integral facet of our activities and provides a clear reference base against which all current practices are audited. It is our way of ensuring that we meet our prime objective of "Continuously satisfying customer needs and requirements".
Overall Experience
The reviews are largely positive, with most customers expressing satisfaction with the service they received. However, there are a few negative reviews that highlight issues with the company's drivers.
Positive Experiences
Many reviewers praised the company's staff, citing their professionalism, politeness, and willingness to go the extra mile. Some reviewers praised specific employees, such as Ollie W, Dan, and Leon Wedderman, for their excellent service.
Negative Experiences
A few reviewers had negative experiences with the company's drivers, citing erratic and dangerous driving, tailgating, and disregard for private property. Some reviewers were upset with the company's lack of respect for private property and parking signs.
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