CRW (UK) Ltd is a digitally native retailer and wholesaler of a range of commercial products, focused on enhancing productivity for our business customers across the UK. Leveraging decades of experience in our customer segments, access to world-class supply chains, and a proven model of operational excellence and automation, our mission is to support our customers in three key ways: (1) Market leading prices, while maintaining a high-quality standard; (2) Convenience - in our product usage, and our customers' experience; and (3) Trust.
Our products fall into three key categories - refrigeration engineering products and supplies, industrial products, and ventilation. Our extensive product range includes cold rooms, refrigeration equipment, air conditioning units, ventilation systems, PVC strip curtains, and more. Our experienced team is committed to providing exceptional customer service, ensuring that our customers receive the best possible solutions to meet their commercial needs.
Our Values
At CRW (UK) Ltd, we value our customers' trust and are dedicated to delivering the highest level of quality, service, and expertise. We strive to build long-term relationships with our customers, understanding their unique requirements and providing tailored solutions to meet their commercial needs. Our team is committed to ensuring that our products meet the highest standards of quality, reliability, and performance.
Our Expertise
With extensive experience in the refrigeration and ventilation industries, our team of experts is dedicated to providing exceptional products and services to our customers. Our team is comprised of industry experts with a deep understanding of refrigeration engineering, refrigeration equipment, and ventilation systems. We take pride in our ability to provide innovative solutions that meet the specific needs of our customers.
What We Offer
At CRW (UK) Ltd, we offer a wide range of products and services to support our customers' commercial needs. Our product range includes:
- Refrigeration engineering products and supplies
- Industrial products, including ventilation systems and industrial equipment
- PVC strip curtains and accessories
- Meat hanging rail systems and accessories
- LED tube lights and other lighting solutions
- Air conditioning units and ventilation systems
We understand the importance of convenience and flexibility in today's fast-paced commercial environment. That's why we offer a range of delivery options, including same-day dispatch and next-day delivery. Our team is also dedicated to providing exceptional customer service, ensuring that our customers receive the support they need to succeed in their businesses.
Conclusion
At CRW (UK) Ltd, we are committed to supporting our customers by providing high-quality products, exceptional service, and innovative solutions that meet their commercial needs. We take pride in our ability to deliver a range of products and services that support the success of our customers. Whether you're a food producer, retailer, or manufacturer, we have the products and expertise to help you meet your commercial goals.
Quality of Products
The reviews suggest that the products offered by the company are of high quality, with multiple reviewers praising the air conditioner, copper pipe, capacitors, and other items.
Delivery and Shipping
The delivery and shipping services provided by the company have received positive feedback, with many reviewers commenting on the speed and efficiency of the process. Orders are reportedly dispatched quickly, and some reviewers even received their items the next day.
Customer Service
The customer service provided by the company has received mixed reviews. While some reviewers found the staff to be helpful and affable, others experienced rude and unhelpful responses to their queries.
Website and Ordering Process
The company's website has been praised for its ease of use, with one reviewer stating that they found what they wanted and bought it within five minutes.
Issues with Orders and Communication
Some reviewers experienced issues with their orders, including missing items and difficulties with communication. In one case, a reviewer was told to contact Amazon, while in another, the seller was unhelpful and rude.
