At Zenith Pharmacy, we pride ourselves on being a community-focused pharmacy located in the heart of Birmingham. Our mission is to provide a comprehensive range of healthcare services that cater to the diverse needs of our patients. With over 20 years of combined medical experience, our team of healthcare professionals is dedicated to delivering exceptional care that puts patients at the forefront.
Our Services
As a one-stop-shop for healthcare, we offer a wide range of services that cater to both medical and non-medical needs. From NHS repeat prescriptions to private prescriptions, we ensure that our patients receive timely and efficient care. Our services include:
- NHS Prescriptions: We provide easy ordering and management of NHS repeat prescriptions, ensuring that patients receive their medication promptly.
- Private Prescriptions: For those who require medication at a faster pace or have specific treatment needs, we offer private prescriptions.
- Travel Clinic: Whether you're planning a holiday or traveling abroad for work, our travel clinic provides essential vaccinations and medication required for a safe and healthy journey.
- Vaccinations: We offer a range of vaccination services, including seasonal and pandemic influenza, as well as vaccination requirements for Hajj and Umrah pilgrimages.
Private Treatments
At Zenith Pharmacy, we believe that patients should have access to private treatments that cater to their unique needs. Our clinically trained pharmacists offer a range of private treatments, including:
- Acid Reflux
- Erectile Dysfunction
- Premature Ejaculation
- Hair Loss
- Period Delay
- Contraception
Better Information, Better Health
At Zenith Pharmacy, we're committed to providing innovative and convenient healthcare services that cater to the evolving needs of our patients. With a strong online presence and in-clinic services, we ensure that patients have access to the best healthcare possible. Our team of healthcare professionals is dedicated to delivering personalized care that puts patients' needs first.
About Us
As a family-owned and operated pharmacy, we're proud to be an integral part of the Birmingham community. With over 20 years of combined medical experience, our team is committed to delivering exceptional care that patients can trust.
Our Team
Meet the dedicated team behind Zenith Pharmacy:
- Frank Dispenser: With over 20 years of experience, Frank is a highly qualified pharmacist with a wealth of knowledge in healthcare.
- Sally Dispenser: Sally brings a wealth of experience in pharmacy services, with a focus on patient care and customer service.
- Batul Pharmacist: With a strong background in pharmacy, Batul is dedicated to providing exceptional care to our patients.
- Abbas Prescribing Pharmacist: Abbas is a highly qualified pharmacist with expertise in prescribing and medication management.
Positive Experiences
The majority of reviewers had a positive experience at the pharmacy. Naeem Malik and Naz Nazarali both gave the pharmacy 5 stars, praising the friendly staff and efficient service. Narjis Shah had a memorable experience with travel vaccine booking and was impressed by the staff's positivity and efficiency.
Positive Comments
Batool was excellent, and the pharmacy's extended and renovated premises were appreciated by many reviewers.
Negative Experiences
On the other hand, several reviewers had negative experiences at the pharmacy. Farhan Ahmed, Adam Ahmed, AMill, and Dr. Naser all gave the pharmacy 1 star, citing issues such as incorrect appointments, overcharging, poor communication, and unsatisfactory returns.
Negative Comments
The pharmacy was accused of lying about appointments and services, overcharging customers, and having poor customer service. Appointments were said to be wasted due to unavailability of staff, and returns were refused, leading to frustration and dissatisfaction.
Overarching Issues
Common issues among the negative reviews included poor communication, incorrect appointments, and dissatisfaction with returns. It appears that the pharmacy needs to improve its communication with customers, ensure that staff are available during advertised hours, and have a clear return policy in place.
