Drive away with confidence
At Sinclair, we pride ourselves on being a family-run business with a long history of providing exceptional service to our customers. With our humble beginnings dating back to the 1970s, we have evolved over the years to become one of the largest and most respected motor dealership networks in the UK. Our commitment to excellence has earned us a reputation for delivering top-notch products and services, setting us apart from the competition.
Our Services
We offer a wide range of services designed to cater to the diverse needs of our customers. From new and used car sales to car leasing, financing, and insurance, we have everything you need to find the perfect vehicle. Our team of expert sales professionals will work closely with you to identify your requirements and match you with the perfect car, truck, or van. Our extensive inventory features a diverse array of models from leading manufacturers such as Audi, BYD, Cupra, Genesis, GWM ORA, Hyundai, Jaguar, Land Rover, Mercedes-Benz, SEAT, smart, SKODA, Volkswagen, and VW Commercial Vehicles.
Car Sales
Our used car section features a diverse range of pre-owned vehicles, each thoroughly inspected and certified by our expert technicians. We also offer an extensive selection of new cars from leading manufacturers, giving you the opportunity to find the latest models, latest technology, and the best features. Our expert sales team will work closely with you to identify your requirements and find the perfect vehicle, whether you're looking for a family-friendly SUV, a sleek and sporty roadster, or a rugged and reliable truck.
Service and MOT
At Sinclair, we understand the importance of regular maintenance to ensure your vehicle runs smoothly and efficiently. Our state-of-the-art service centers are equipped with the latest technology and staffed by expert technicians who are trained to work on a wide range of vehicle makes and models. Whether you need a routine service, a minor repair, or a more extensive overhaul, our team will work closely with you to identify the problem and provide a cost-effective solution.
Company Car and Fleet
We also offer bespoke solutions for business fleets and company car schemes. Our experienced team will work closely with you to create a tailored package that meets your specific requirements, including vehicle selection, financing, and maintenance. Whether you're looking for a single vehicle or a comprehensive fleet solution, we have the expertise and resources to help you achieve your business goals.
Motability
As a Motability partner, we offer a range of adapted vehicles and mobility aids to help you achieve greater independence and freedom. Our expert team will work closely with you to identify your specific needs and find the perfect vehicle, whether you require a wheelchair-accessible van, a mobility scooter, or a range of other mobility aids.
Our Dealerships
We have a network of dealerships located throughout the UK, each staffed by expert sales and service professionals who are dedicated to providing exceptional service to our customers. Whether you're looking for a new or used vehicle, car leasing, financing, or insurance, we're here to help you every step of the way.
Dealership Experience
The dealership experience was marred by poor customer service, with some reviewers experiencing rude and unprofessional behavior from staff. Lack of Communication was a common issue, with some customers receiving no call backs or being lied to about attempts to contact them. Additionally, some customers felt Ignored and Dismissed, with staff showing little interest in their needs or concerns.
Positive Aspects
On the other hand, many reviewers praised the Excellent Customer Service they received from certain staff members, who were knowledgeable, friendly, and professional. Some reviewers also appreciated the Courtesy Car provided and the Cleanliness of their vehicle after service.
Specific Issues
Some specific issues arose, such as a faulty Bonnet Latch on a Range Rover sport, which was not adequately addressed by the dealership. Another issue was the Assumption made by staff about customers' interests, leading to poor communication and a lack of attention.
Recommendations
Despite some negative experiences, many reviewers highly recommended the dealership, particularly certain staff members. Some reviewers also praised the Wash and Clean service provided and the Tea and Biscuits offered while they waited.
