Trust us to find your dream home
At Cosgroves, we value honesty, integrity and professionalism. Due to our independence, unrivalled local knowledge and commitment to our business ethics, we provide all of our clients a bespoke tailored service which is most suited to them. This service is enriched by our insight into all three areas of the property trade; sales, lettings and block management. Interweaving these three aspects gives our team an edge when it comes to keeping up to date with the ever changing environment of property within Southsea and the surrounding areas.
Our Approach
Despite our ever-growing size, the team at Cosgroves remain grounded and approachable, providing no-nonsense, pragmatic advice which we have fine-tuned over our 30 years in the property field. Our truthful and down to earth approach stems from our background as a family run business, so no matter what the problem, we will put time aside to have a chat with you or answer any questions that you may have.
Our Services
We provide the same high level of respect in all departments and have dedicated staff who are experienced in their sector of the property field, creating a fully qualified team who will work together to make sure everything runs smoothly. Our services include lettings, sales, and block management. Our lettings department provides a bespoke service to landlords and tenants, ensuring that their needs are met and their properties are well maintained. Our sales department has a wide range of contacts from solicitors and surveyors, to mortgage providers, and we strive to give accurate valuations of properties leading to a quick sale. Our block management department provides a stress-free home life, allowing landlords and residents to rest easy knowing that their homes are in good hands.
What Can We Do For You?
We provide a designated works team, which allows you to rest easy knowing that your home is in good hands. Our 24 hour emergency line provides assistance, be that in helping you get into your home if you have lost your keys, or in sending an emergency contractor out to you as soon as possible if there is a leak in your building. Our routine visits also provide a great opportunity to keep in touch with landlords, tenants and residents of our blocks, allowing us time to check that they are satisfied, as well as ensuring the building is up to our top quality standard.
Unhappy Customers
Several reviewers had negative experiences with Cosgroves, citing unresponsive and incompetent service, unfair business practices, and a lack of empathy towards customers.
Unfair Business Practices
Andrew Gartshore and S. Williams reported that Cosgroves took their deposits and then changed the rules, refusing to give them a refund. S. Williams also mentioned that Cosgroves never sent statements and only sent final demands with late payment charges.
Poor Maintenance and Unkempt Properties
S. Williams and Noorin Khamisani reported that Cosgroves failed to maintain their properties, leaving them in a state of disrepair. Noorin Khamisani also mentioned that they had to clean the property themselves and were still charged for damages.
Difficulty with Viewings and Rentals
Phill Lupton reported that Cosgroves refused to rent to him because he couldn't view the property during the week, citing an inflexible policy.
Happy Customers
On the other hand, many reviewers had positive experiences with Cosgroves, praising their responsive and helpful service, efficient communication, and professional attitude.
Efficient Communication
T., Caitlin Maxwell, Alan Smith, Conor, and many others reported that Cosgroves were quick to respond to their queries and dealt with issues efficiently.
Professionalism and Friendliness
Many reviewers praised individual members of the Cosgroves team, such as Trevor, Lin, Bethanie, Daisy, Lee, and Linn, for their professionalism, friendliness, and helpfulness.
Smooth Transactions
Several reviewers reported that Cosgroves facilitated smooth and stress-free transactions, whether it was buying, selling, or renting properties.
