Your trusted partner for car servicing, repairs and MOTs
At Northfield Car Care Centre, we are a family-run business that has been established since 1990, situated on Bristol Road South, South West Birmingham. Our team of fully qualified mechanics has over 60 years of experience, with 3 fully qualified MOT technicians. We service and repair all makes and models, offering free advice from our friendly team.
Our Services
We offer a wide range of services, including servicing, MOTs, diagnostics, tyres, tracking, welding, and bodywork. Our services are designed to provide our customers with a hassle-free experience, offering free delivery and collection service within 3 miles, courtesy cars available by prior arrangement, and text reminders when services and MOTs are due. We also offer a free battery check, free brake check, and MOTs from just 19.99 when booked with a full service. All vehicles are washed after repairs, and additional valeting services are available.
Our Team
Our team is led by Director and Vehicle Technician Steven Skidmore, Workshop Manager and Vehicle Technician Bruce Lines, Vehicle Technician Lee Varma, Vehicle Technician Mark Fisher, Administrator and Accounts Sharon Caffery, Administrator Sandy Johnston, and Vehicle Technician Thomas Goodyear. Together, we strive to provide our customers with the best service possible, ensuring that our customers are always satisfied.
Our Mission
At Northfield Car Care Centre, our mission is to provide our customers with "Main dealer service at affordable prices". We aim to deliver high-quality services that meet and exceed our customers' expectations, ensuring that our customers are always satisfied and return to us for their vehicle needs.
Summary of Reviews
Positive Experiences
- The majority of reviewers had a positive experience with the garage, praising their professionalism, efficiency, and excellent customer service.
- Many reviewers appreciated the garage's ability to diagnose and fix problems quickly and correctly, often at a reasonable cost.
- Several reviewers mentioned the garage's excellent communication, keeping them informed throughout the repair process.
- Some reviewers appreciated the garage's willingness to work with them to find a solution that fit their budget.
Negative Experiences
- A few reviewers had a negative experience with the garage, citing poor workmanship, misdiagnosis of problems, and poor communication.
- Some reviewers felt ripped off, with one reviewer stating they were charged an excessive amount for an EGR valve repair.
- Another reviewer was unhappy with the garage's refusal to refund them for work that didn't fix the issue.
