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Relax, Unwind, and Enjoy the View at The Hotel de Ville

At Barrier Animal Care Clinic, we understand the special bond between you and your pet. That's why we're dedicated to providing exceptional veterinary care with a personal, caring touch. Our small animal RCVS accredited practice is situated on the Green Chain Walk, making it a convenient stopover point for pet owners in the area.

Our Practice

Our fully equipped practice is run by a team of dedicated staff who are passionate about looking after your family pets. We offer a full range of professional healthcare services for your pet in a friendly environment, and wherever possible, with the member of staff of your choice. Our goal is to provide individualized care that you would expect for your beloved pet.

Our Services

We offer a wide range of services to cater to your pet's needs. From Wellness Screenings for cats and dogs to Pet Advice and Anaesthetic Info, we've got you covered. Our Wellness Screenings are designed for cats over 7 years and dogs over 5 years old (3 years old for giant breeds), and include a nose-to-tail health examination, full blood test, blood pressure reading, and a urine test. We also offer preventative health care plans, vaccination services, worming and flea control, dental checks, health checks, and more.

Our People

Our team of dedicated staff is committed to providing exceptional care for your pet. We believe in building strong relationships with our clients and their pets, and we're always happy to answer any concerns or queries you may have. Our nurses are experienced and passionate about providing the best possible care for your pet.

Our Commitment

At Barrier Animal Care Clinic, we're committed to providing the highest level of care for your pet. We strive to stay up-to-date with the latest advancements in veterinary medicine, and we're dedicated to providing a personal, caring touch that you and your pet deserve.

Reviews
Positive: The staff are friendly, helpful, and welcoming, and the veterinarians are knowledgeable and reassuring.
Negative: The clinic has issues with overcharging, limited operating hours, and poor customer service, with some veterinarians being perceived as rude and incompetent.

Staff and Veterinarian Reviews

The staff at the veterinary clinic are generally praised for their friendliness, helpfulness, and welcoming nature. Many reviewers appreciated the personal touch and attention given to them and their pets. The veterinarians are also commended for their knowledge and reassurance.

Positive Experiences

Several reviewers shared positive experiences with the clinic, citing the staff's friendly and welcoming demeanor, as well as the veterinarians' knowledge and care. Some reviewers appreciated the clinic's preventative health plan and the staff's willingness to go above and beyond.

Negative Experiences

However, some reviewers had negative experiences with the clinic, citing issues with overcharging, lack of permanent vets, and limited operating hours. Some reviewers felt that the clinic was more focused on maximizing profits than providing quality care. There were also complaints about specific veterinarians, such as Dr. Linda, who were perceived as rude, uncompassionate, and incompetent.

Common Complaints

Some common complaints included long waiting times, high prices, and poor customer service from the reception team. Some reviewers felt that the clinic was not transparent about their pricing and services.

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