Transforming Golfing Experience, One Shot at a Time
At The Vet, we believe that veterinary healthcare should be made accessible to everyone. Founded in Bristol in 2013, we have grown to 8 clinics across the UK, with our latest clinic opening in Portsmouth in 2018. We challenge the status quo when it comes to pet health, offering our clients exceptional care and support, 7 days a week with fair and value pricing.
Our Services
Our dedicated Veterinary Teams have spent years in education and working in the field to bring you and your pet the best possible veterinary experience. We offer a range of services, including Orthopaedics, Dental, Airways, and more. Our teams are available during the weekdays, evenings, and weekends with appointments to suit your schedule. When you visit The Vet, you'll see the difference.
Delivering Exceptional Care
We take pride in our longer opening hours, including late evenings, to suit your schedule. Our purpose-built clinics are designed with cats, dogs, and small animals at the forefront of our minds. Our comfortable seating areas with Wi-Fi and refreshments will help you relax, and your pet feel more at home. We also offer easy online registration, and our team will get your pet's medical notes from their previous practice with your permission.
Pet Healthcare Plans
We understand that the cost of pet care can add up over the years. That's why we offer smartpet, a range of treatments and benefits starting from only 15.00 a month. Our plans are designed to give you peace of mind, knowing that you're doing everything to look after your pet's health.
Join Our Team
In our clinics, our teams come first. We believe that if our people are happy, working together, and sharing ideas, then we know you will be more motivated to give pets the gold standard care we always aim to deliver. We're passionate about animals, and our team of Veterinary Experts offer you and your pet a variety of services from free Veterinary Nurse Health Checks to more complex surgeries.
Overview of Reviews
The reviews are overwhelmingly positive, with most reviewers praising the vets, reception staff, and overall service at the Lorenzo Drive surgery.
Staff and Service
- Many reviewers praised specific vets, including Juliana, Woody, Johann, Laura, Cristian, Margarita, and Filip, for their kindness, compassion, and expertise.
- The reception staff, including Joanne and Geraldine, were also commended for their helpfulness and friendliness.
- Reviewers appreciated the caring and professional attitude of the staff, with some commenting that they treated pets as if they were their own.
Positive Experiences
- Several reviewers shared stories of their pets receiving excellent care, including successful treatments and surgeries.
- Many reviewers appreciated the vets' willingness to take the time to explain diagnoses, treatments, and care options.
- Some reviewers praised the surgery's cleanliness, brightness, and welcoming atmosphere.
Negative Experiences
- A few reviewers expressed dissatisfaction with the cost of services, feeling that they were overcharged.
- Two reviewers reported poor experiences with staff attitude and communication.
- One reviewer felt that unnecessary tests and treatments were suggested to increase costs.
- Another reviewer was unhappy with the handling of their pet's surgery and aftercare.
