Relax, Unwind, and Enjoy the Finest of Torquay
The Osborne Hotel is a luxurious four-star hotel, located in the heart of Torquay, Devon. Idyllically situated in a beautiful Regency crescent, the hotel overlooks six acres of beautifully landscaped gardens stretching down to Meadfoot Beach. Our stunning sea views, elegant rooms, and exceptional service make us the perfect place to relax, unwind, and enjoy nature's highlights.
Our Services
At the Osborne Hotel, we offer a range of services to ensure that your stay with us is nothing short of exceptional. Our hotel features 33 elegant bedrooms, all individually designed to provide a unique standard of comfort and luxury. Our rooms are equipped with modern amenities and offer inland or sea views, ensuring that you have a comfortable and relaxing stay.
Our dining options are equally impressive, with our Crescent Restaurant offering an extensive choice of innovative dishes and regional specialties. Our ingredient-led menu is strong on fresh, clean flavors and presentation, making it one of the finest restaurants in Torquay.
In addition to our exceptional accommodation and dining options, we also offer a range of leisure facilities, including indoor and outdoor heated swimming pools, and an exclusive health and leisure suite. Our hotel is the perfect place to relax and unwind, and our dedicated team is always on hand to ensure that your stay with us is nothing short of exceptional.
Our History
The Osborne Hotel is situated in the historic Hesketh Crescent, which was commissioned by Sir Lawrence Palk, the Fourth Baronet, in 1848. The Crescent was designed by brothers William and John Harvey and took two years to construct. It has been referred to as "the finest crescent of houses in the west of England" and is a testament to the Regency ideals of London and Brighton.
What Our Guests Say
Our guests are at the heart of everything we do, and we take pride in providing exceptional service and attention to detail. Don't just take our word for it - here's what some of our guests have to say about their experience at the Osborne Hotel:
"Above and beyond! Matt, Becky, Emily, Jade, Ellie and all staff 10/10 thank you!" - Pete
"We spent a 3-day Xmas break at the Osborne and could not fault anything. The food was superb. The staff were so friendly and helpful. Becky was amazing and looked after us like we were family and made it a wonderful stay, Matt was so helpful and nothing was too much trouble." - Andy
"Just back from our 5th stay at this hotel and it keeps getting better, the food was amazing both morning and evening and our room had a great view of the bay - and the storm lashing the water. It is the staff who make this place though, we were looked after wonderfully Jason, Matt, Becky and especially Bella who really lit up the place." - Mark
Hotel Experience
Positive Feedback
The staff at the hotel received high praise from many guests, with many guests commenting on their friendliness, helpfulness, and attentiveness. The food at the hotel was also a highlight, with many guests enjoying their meals and praising the chef. The hotel's location and views were also a major plus, with many guests enjoying the scenic views of the sea and the surrounding area.
Negative Feedback
However, some guests experienced issues with the hotel's maintenance, including poor cleanliness, broken furniture, and a general lack of upkeep. Some guests also experienced poor service, including long wait times for food and drinks, and some guests even reported being locked in the indoor pool area.
Facilities and Amenities
The hotel's facilities and amenities were also a mixed bag. Some guests enjoyed the outdoor and indoor pools, while others found the indoor pool area to be run down and in need of repair. The hotel's rooms were generally considered clean and comfortable, but some guests reported issues with the beds and bedding.
Service Issues
Some guests experienced poor service from the hotel staff, including long wait times for food and drinks, and some guests even reported being locked in the indoor pool area. Some staff members were also reported to be unhelpful and rude.
Room Quality
The quality of the hotel's rooms was also a mixed bag. Some guests reported clean and comfortable rooms, while others reported issues with the beds, bedding, and cleanliness.
