Business Details
Trusted Pension Solutions in London
Smart Pension is a fintech company driven by a team of pension and technology experts. Our mission is to transform pensions into accessible, efficient solutions through modern digital tools. Our leadership brings decades of experience in financial services, governance, and retirement savings, ensuring compliance with stringent regulatory standards. We prioritise customer-centric innovation, exemplified by our digital-first platform Keystone, which streamlines pension administration for employers and offers members seamless online management.Recognised with multiple awards for investment strategy and sustainability, we are committed to delivering value through transparent pricing, financial wellbeing programs like Smart Rewards, and partnerships with global financial institutions. Authorised by The Pensions Regulator, we serve over 1.5 million members and 90,000 employers, combining expertise with cutting-edge technology to simplify pensions for generations.
Services
Workplace Pension Setup
Auto Enrolment Compliance
Digital Pension Management
Investment Fund Options
Financial Wellbeing Tools
Smart Rewards Program
Retirement Planning Services
Pension Consolidation
Employer Payroll Integration
Customer Support Services
Highlights and features
- Award-winning investments with a sustainable approach targeting net zero by 2040.
- Secure online ID checks for seamless verification, mirroring banking standards.
- Fully paperless processes streamlining pension administration for employers.
- Value for money through digital-first technology reducing management fees.
- Financial wellbeing support including Smart Rewards discounts at 1,400+ retailers.
Associations and certifications
- The Pensions Regulator
What people say
Easy to use app
Excellent customer service
Quick resolution
Financial flexibility
Award-winning investments
Services
Digital Pension Management
Our app and online platform allow members to manage pensions seamlessly, from real-time valuations to retirement planning. Employers benefit from payroll integration automating contributions, reducing administrative burden while ensuring compliance with auto enrolment regulations.
Workplace Pension Setup
We simplify workplace pension setup for businesses, offering tailored solutions for auto enrolment compliance. Our tools support payroll software integration, streamlining monthly tasks and enabling employers to focus on growing their business without pension administration complexities.
Investment Fund Options
Our funds combine sustainable practices with competitive returns, targeting net zero by 2040. Members access diverse options including market-leading default growth funds, backed by award-winning strategies and partnerships with top investment managers.
Financial Wellbeing Tools
Smart Pension enhances financial literacy through wellbeing resources, including Smart Rewardsa discount program offering cashback at 1,400+ retailers. This empowers members to save more efficiently while improving overall financial health.
Retirement Planning Services
Smart Retire enables flexible retirement income solutions, combining annuities, drawdowns, and lump sums. Members receive personalised guidance to optimise savings, ensuring financial security tailored to individual needs and life stages.
People
Jamie Fiveash
Chief Executive Officer, Smart UK
With over 30 years in financial services, Jamie leads Smart Pension's growth, focusing on transforming pensions through innovation and value-driven solutions. He previously spearheaded The People's Pension development before joining Smart in 2018.
Sue Whittington
Chief Operating Officer, Smart UK
Sue champions customer-first strategies, leveraging her extensive insurance industry experience from Zurich. She ensures operational excellence while maintaining strong commercial foundations and member-centric service delivery.
Ian Digby
Head of Governance and Regulation
Ian oversees regulatory compliance for the Smart Pension Master Trust. His prior role at The Pensions Regulator shaped industry standards for auto enrolment, ensuring our adherence to evolving governance frameworks.
Eve Read
Senior Director of Strategic Delivery
Eve leads the UK Proposition Team, enhancing features for the Smart Pension Master Trust. With 20 years at Mercer and NEST, she drives innovation in retirement savings and Keystone's global platform development.
Questions
What is Smart Pension's approach to sustainable investing?
Our investments target net zero by 2040, combining sustainable practices with strong returns. We exclude harmful industries and engage with companies to improve environmental and social impact.
What makes Smart Pension different from other providers?
We combine award-winning funds, a user-friendly app, and digital-first technology to reduce fees. Our Keystone platform automates pension admin, saving employers time and costs.
Do you offer financial wellbeing support beyond pensions?
Yes, Smart Rewards provides discounts and cashback at 1,400+ retailers, helping members save up to £600 annually. We also offer retirement planning tools and money-saving guides.
Can I consolidate lost pensions with Smart Pension?
Yes, our 'Combine My Pension' feature allows you to merge lost savings into one account, simplifying management and improving visibility of your total retirement funds.
Are there any fees or hidden charges?
We ensure transparency with low, competitive charges. Explore our website for detailed fee structures, designed to provide value without compromising service quality.
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