Exceptional Service, Exceptional Cars
Welcome to Sandicliffe, a leading name in the motor industry with a rich history dating back to 1948. Our roots can be traced to a small family-owned garage and petrol station in Nottingham, and today, we have grown into a thriving business with over 11 dealerships across the East Midlands. We proudly represent some of the most prestigious brands in the automotive world, including Ford, Mazda, Nissan, MG, Maxus, Ineos-Grenadier, and our approved Used Cars. Our commitment to providing exceptional customer care has earned us numerous awards, including Best Customer Care, Best Customer Offers, Best Online Consumer Experience, Best Marketing, and Most Environmentally Aware.
Our Services
At Sandicliffe, we are dedicated to delivering an unparalleled car buying experience. Our extensive range of services includes:
New Cars: Our selection of new cars is second to none. Whether you're looking for a compact city car, a spacious family vehicle, or a powerful performance car, we have something for everyone. Our knowledgeable team of professionals will take the time to understand your needs and budget, ensuring you drive away with the perfect car for you.
Used Cars: If you're in the market for a pre-owned vehicle, look no further than Sandicliffe. We have a vast selection of carefully inspected and approved used cars, all of which undergo a comprehensive AA Approved check. We are committed to transparency, and our full HPI Provenance check guarantees the lifetime history of our vehicles.
Vans: At Sandicliffe, we understand the unique needs of businesses. That's why we offer a range of Ford commercial vehicles at our Transit Centres in Nottingham & Leicester. From the versatile Transit Custom to the spacious Transit Connect, we have the perfect van to meet your business needs.
Servicing and Aftersales: Our commitment to our customers doesn't end when you drive away in your new or used car. We offer a comprehensive range of aftersales services, including servicing, Motability vehicles, and repairs. Our team of manufacturer-trained technicians use only genuine parts to ensure your car remains in the best possible condition.
Finance: At Sandicliffe, we offer a range of flexible finance options to help make your dream car more affordable. Whether you're looking for a Hire Purchase, Personal Contract Purchase, or Lease Purchase agreement, we can tailor a finance package to suit your needs.
Electric and Hybrid Vehicles: At Sandicliffe, we're committed to a greener future. That's why we offer a range of electric and hybrid vehicles, including the Nissan Leaf, Ford Mustang Mach-E, and Mazda MX-30.
At Sandicliffe, we're not just a car dealer; we're a part of the community. We're proud to support local schools, charities, and sports clubs, and we're committed to reducing our impact on the environment. As a responsible business, we subscribe to the Motor Industry Code of Practice for Service and Repair and adhere to the Financial Conduct Authority's regulations.
Thank you for considering Sandicliffe. We look forward to welcoming you to our family.
Excellent Customer Service
The majority of the reviews highlight the excellent customer service provided by Sandicliffe Loughborough. Many reviewers praised the prompt, polite, and friendly nature of the staff, including Landi, Hemanth, Dionne, and James Gilbert. They went above and beyond to ensure a smooth and hassle-free experience for the customers.
Positive Experiences with Car Purchases
Several reviewers had a great experience purchasing a car from Sandicliffe Loughborough. They appreciated the helpful and knowledgeable staff, the ease of the process, and the competitive prices. Some reviewers, such as Bapppo Attack and Scarlett Mills, received personalized videos and regular updates, making the experience even more enjoyable.
Satisfaction with Vehicle Maintenance
A few reviewers expressed satisfaction with the vehicle maintenance services provided by Sandicliffe Loughborough. Gemma Davies praised the team for keeping her informed about the work needed on her vehicle and for the excellent cleaning job.
Minor Complaints and One Negative Review
A few reviewers had minor complaints, such as Mick Coxon, who felt that the staff were friendly but slightly pushy. However, the only truly negative review came from Nick, who was unhappy with the lengthy wait time for a service and MOT, and the lack of apology or constructive solution offered by the staff.