Putting clients first since 1977
At Ian Dance Services, we are a family-run independent catering equipment business, proud to offer a complete service for the catering industry. Whether you require equipment, design, installation, maintenance, services or repair, our professional and friendly team of engineers are here to help.
Our Services
We provide a comprehensive range of services, including the supply and installation of catering equipment, design and planning of commercial kitchens, maintenance and repair services, and gas safety certification. Our team of fully trained and qualified engineers have the expertise and experience required to install, repair, service and maintain all types of units from leading manufacturers.
We understand the importance of ensuring that all catering equipment is installed and maintained in line with the manufacturer's exact specifications and current UK catering legislation. Our engineers are constantly kept up to date with the latest regulations and developments to ensure that all requirements are adhered to.
Our Products
We supply a wide range of catering equipment, including cooking equipment, refrigeration, warewashing, sinks and tables, servery counter units, bain marie/hot cupboards, and kitchen essentials. Our products are sourced from leading manufacturers, including Rational, Lincat, Hobart, Retigo, Huono, Angelo Po, Electrolux, and Eloma.
Our Commitment
At Ian Dance Services, we are committed to providing exceptional customer service, fast and efficient delivery, and flexible financing options. We pride ourselves on our family-run values, and our team is dedicated to building long-term relationships with our customers.
Why Choose Us
With our comprehensive range of services and products, we are confident that we can provide the perfect solution for your commercial catering needs. Our team of experts is always happy to provide advice and guidance to ensure that you find the right equipment for your business.
Satisfied Customers
IDS has received numerous 5-star reviews from satisfied customers who have praised their excellent customer service, professional engineers, and swift responses to their needs.
Quick Response and Professional Installation
Dave Morton, a catering business owner, praised IDS for their swift response to his need for a new fryer. The company delivered and installed the equipment promptly, even making minor modifications to the van at the same time. Morton was impressed with the professional service he received from the initial call handler to the friendly engineers who fitted the equipment.
Excellent Customer Support
Nick Hunt, a School Business Manager, had a similar experience when ordering undercounter dishwashers for his school's catering servery. IDS responded promptly to his online order, asking a few questions and delivering the equipment the next day. Hunt praised IDS for their excellent customer support, stating that his life would be easier if all companies were as swift and professional.
A Response to a Negative Review
Bruce Dance responded to a negative review by Alan Rowe, pointing out that IDS had called Rowe five times after he requested a call-out and left a message. Dance expressed concern about Rowe's temperament, stating that he was abusive and rude to the call handler.
A Negative Review
Alan Rowe, on the other hand, was unhappy with IDS, stating that they couldn't be bothered to send an engineer and implying that they are not loyal to their customers. However, as Bruce Dance pointed out, this review may not be entirely accurate.
