Transforming Spaces, Exceeding Expectations
At Norfolk Floors, we take pride in being experts in carpet and flooring in Norwich and Norfolk. With over 25 years of experience in the carpet and flooring industry, we have established a reputation for providing unparalleled levels of customer service, expertise, and a personalised approach. Our highly professional and fully mobile service enables customers to select the most suitable flooring options from the comfort and convenience of their own home or office.
Our Mission
Our mission is to provide 100% satisfaction guarantee for all our installations, ensuring that our customers are completely thrilled with their new flooring. We achieve this by offering a wide range of high-quality, durable flooring options, including domestic carpets, natural flooring, cushion floor and vinyl, luxury vinyl and Karndean, commercial carpets and flooring, and safety flooring.
Our Expertise
Our team, led by Mark Jackson, a local flooring specialist, has extensive knowledge and expertise in the carpet and flooring industry. Our team of reliable, experienced, and fully trained fitters will provide the finishing touches to ensure that the flooring is installed to perfection. We supply all major British-made carpets, including Cormar, Abingdon, Regency, and Kingsmead.
Our Commitment
At Norfolk Floors, we are committed to providing the highest quality carpet and flooring available on the market today. We understand that every customer has unique needs and preferences, which is why we offer a personalised approach to ensure that our customers find the perfect flooring solution for their home or office. Our goal is to exceed our customers' expectations and build long-term relationships with them.
Why Choose Us?
We offer a unique and comprehensive service that sets us apart from our competitors. Our fully mobile showroom service allows customers to review the colours, textures, and patterns of our flooring options against their furniture and decor, ensuring that the chosen flooring complements the room perfectly. Our team of experts will provide expert advice, free quotations, and accurately measure the required room or area to ensure a seamless installation process.
Excellent Customer Experience
The reviews unanimously praise Mark and his team for their exceptional service and high-quality workmanship. The reviewers, who are either customers or have recommended Mark's services to their own clients, commend Mark and Lee for their Extensive Range and Quality Workmanship, prompt service, and excellent customer service.
Trusted and Value for Money
The reviewers highlight Mark's reliability and trustworthiness, stating that they are Highly Recommended and offer Value for Money. The customers appreciate the hard work and expertise that Mark and Lee bring to their tasks.
Professionalism and Expertise
Mark is described as a Consummate Professional and an Expert in his Field. His customers appreciate the pleasure of doing business with him and the top-notch quality of his work.