A woman's beauty is one of her great missions
Beauty Heaven is a haven for those seeking to enhance their natural beauty and embrace well-being. Established in 2015, our luxurious salon in the heart of Worthing has become a trusted sanctuary for women and men seeking a holistic approach to personal care.
Our Philosophy
We believe that inner and outer beauty are interconnected. Our highly trained and experienced therapists are dedicated to providing personalized treatments that not only improve your physical appearance, but also nourish your soul. We tailor our services to each client's unique needs and desires, ensuring a truly transformative experience.
Our Services
Our extensive menu of services encompasses a wide range of treatments, catering to both men and women.
~ Facial & Skin Care
We offer a diverse selection of facials, masks, and peel treatments tailored to address various skin concerns such as dryness, acne, and hyperpigmentation. We also partner with industry-leading brands like Murad and CACI to deliver cutting-edge results.
~ Body & Wellness
From relaxing massages and body wraps to personalized cellulite reduction and body contouring treatments, we have something for everyone.
~ Nails & Grooming
Maintain healthy nails with our manicures and pedicures, while eyebrows and lashes can be expertly shaped and tinted for a polished and defined look.
~ Makeup & Aesthetics
Our team is skilled in applying makeup for special occasions, everyday wear, and even offering super cover makeup, a technique favored by many celebrities.
A Spa Experience
Step into our four spa-style treatment rooms and escape the stresses of daily life. Our soothing atmosphere and calming ambiance will help you unwind and embrace a sense of peace and tranquility.
Our Commitment
At Beauty Heaven, we are committed to using only the highest quality products and treatments, sourced from reputable manufacturers that prioritize safety and efficacy. We also believe in transparency and clear communication, ensuring you are fully informed about every aspect of your treatment beforehand.
General Issues and Disappointment
Multiple reviewers expressed their disappointment and frustration with their experiences at the salon. Several reviewers mentioned that the staff was rude, unprofessional, and unqualified. The salon's cleanliness and hygiene were also criticized, with dirty towels and equipment being mentioned.
Communication Breakdowns
Many reviewers complained about poor communication from the staff, including not speaking English, not explaining treatments, and not listening to clients' needs. Some reviewers mentioned that the staff would speak in their native language in front of clients, making them feel uncomfortable.
Treatment Issues
Several reviewers mentioned issues with the treatments they received, including poor quality laser hair removal, bad eyebrow tinting, and inadequate massages. Some reviewers mentioned that the treatments were rushed, and the staff seemed uninterested in providing a good service.
Staff Behavior
The staff's behavior was a major concern for many reviewers. They were described as rude, dismissive, and unprofessional. Some reviewers mentioned being left unattended for long periods, and not being asked about their satisfaction with the treatment.
Positive Experiences
On the other hand, a few reviewers had positive experiences, mentioning friendly and professional therapists, and enjoying their treatments.
Recommendations
Based on the reviews, it is clear that many clients have had negative experiences at the salon. The salon needs to address the issues with staff behavior, communication, and treatment quality to improve customer satisfaction.
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